Summary
Overview
Work History
Education
Skills
Certification
Disclaimer
Languages
Timeline
Generic
Sharmila Duraisamy

Sharmila Duraisamy

Chennai

Summary

A innovate, enthusiastic, adaptable person who can blend up with people around and achieving success by working in team. I love doing administrative activities and i prefer to manage overall responsible. Results-driven Hospital Manager known for high productivity and efficient task completion. Specialize in healthcare management, operational oversight, and strategic planning. Excel in leadership, communication, and problem-solving to enhance team performance and patient care outcomes. Possess keen ability to navigate complex healthcare environments while fostering continuous improvement and innovation.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Property Management – Front Office Executive

CBRE
Chennai
11.2024 - Current
  • Functioned as main point of contact for tenants, guests, and vendors to maintain efficient front office operations.
  • Managed visitor logs, meeting schedules, and calendars to enhance organizational clarity.
    Oversaw lobby operations along with security measures for improved safety standards.
  • Facilitated updates on events, maintenance issues, and operational communications.
  • Documented and circulated Minutes of Meeting among tenants, vendors, and internal teams.
  • Coordinated complaint resolutions while managing SmartCheck helpdesk updates.
  • Tracked turf bookings and revenue while delivering detailed reports on performance metrics.
  • Executed planning for internal events focusing on budgeting and vendor management.

Ward Manager & Administrator

Kasthuri Hospital
02.2024 - 07.2024
  • Coordinated communication among patients, families, medical staff, and regulatory agencies.
  • Informed patients and attendants daily in writing regarding billing status and obtained acknowledgment.
  • Identified care or billing issues through interactions with patients or their representatives.
  • Communicated patient procedures and surgeries to all relevant staff and consultants.
  • Investigated patient inquiries or complaints, directing them to appropriate medical personnel for resolution.
  • Managed daily collections from patients, ensuring compliance with management set targets.
  • Monitored discharge statuses to facilitate timely recovery plans and collections.
  • Informed nursing station about all patient-related instructions and procedures.

Senior Executive

Dr. Rela Institute and Medical Center
12.2019 - 06.2021
  • Ensuring that staff members receive adequate training and professional development opportunities.
  • Building and maintaining relationships with patients.
  • Participating in hospital committees and task forces to help improve quality of care and patient outcomes.
  • Keeping up to date with industry trends and best practices to drive continuous improvement within the hospital.

Junior Executive

Sri Ramachandra Medical Center
03.2013 - 04.2018
  • Coordinating activities and resources to ensure that the hospital's goals and objectives are met.
  • Helping to develop and implement policies and procedures related to clinical and administrative activities.
  • Supervising and mentoring staff members, including nurses and other healthcare professionals.
  • Ensuring that patient safety and quality of care standards are maintained.
  • Managing budgets and financial resources, including analysing financial data and preparing financial reports.

Executive

HDB Financial Services
01.2012 - 12.2013
  • Managing the overall operations and financial performance of the organization.
  • Overseeing various functional areas such as finance, marketing, and human resources.
  • Ensuring compliance with regulatory and legal requirements, and establishing and maintaining relationships with clients, investors, and other industry players.

Education

Bachelor of Computer Applications -

Sri Muthukumaran College of Arts And Science
Chennai, Tamil Nadu
01.2011

Skills

  • MS Office
  • Html
  • Administrative skills
  • Problem solving
  • customer relationship management
  • healthcare operations

Certification

  • Implant training, ORANGE Computer Centre, 4 days
  • Epub training, SYANOROUS INFO SERVE (P) Ltd, 15 days
  • Top Performer, Dr. Rela Medical Center

Disclaimer

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Languages

  • English, Professional
  • Tamil, Professional

Timeline

Property Management – Front Office Executive

CBRE
11.2024 - Current

Ward Manager & Administrator

Kasthuri Hospital
02.2024 - 07.2024

Senior Executive

Dr. Rela Institute and Medical Center
12.2019 - 06.2021

Junior Executive

Sri Ramachandra Medical Center
03.2013 - 04.2018

Executive

HDB Financial Services
01.2012 - 12.2013

Bachelor of Computer Applications -

Sri Muthukumaran College of Arts And Science

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Sharmila Duraisamy