Sharon Nachnani
Mumbai
Summary
Forward-thinking professional with several years of top-tier organizational support. Skilled at close work with the senior executive team, managing complex work schedules, organizing projects, and providing stellar administrative support to senior-level management. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
17
17
years of professional experience
Work History
Executive Assistant | Managing Director
Abbott Healthcare Pvt. Ltd. | Nutrition Division India)
Mumbai
04.2014 - 09.2019
- Prompt update on schedules for the country GM to assist business efficiencies on a daily basis. Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Collate data and support on GM SnOP Statement (’22). Ensure the timely submission of LM's expense reports; zero errors on compliance.
- Provide interim admin support to the DVP, Pacific Asia, from Mar 2019 to Apr 2020. Carried out VC/TP schedules, and kept self-updated on Abbott IT systems.
- Assisted in developing policies and training for new hires in administrative matters.
- Creates agenda for planned visits with regional, global leaders, and counterparts.
- Organized and managed complex Nutrition Leaders' visits to India, remaining compliant with company guidelines (OEC, EHS), while dealing with vendors and keeping close tabs on spending during the planning of such events. Arrange business travel, fieldwork plans, and overseas trips for senior management (off-sites).
- Created recurring communications, town halls, and critical business updates using digital and electronic mediums. Enabled a healthy, positive, and energetic work culture during COVID via employee engagement communications, engagements, and videos.
- Post-COVID, reintroduced employee initiatives, wellness communications, e.g. WHAM, reinforce safety - EHS communications, compliance. Was responsible for increased participation by the division in the corporate employee volunteering program.
- Conducts monthly and quarterly town hall events with the entire sales organization. Prepares corporate presentations for these meetings and handles end-to-end events.
Administrative Executive
Abbott Healthcare Pvt. Ltd. | Nutrition Division India)
Mumbai
09.2010 - 04.2014
- Organized and maintained executive calendar of appointments, meetings, conferences and travel itineraries.
- Maintained confidential files related to personnel matters and sensitive business information. Processed purchase requisitions and orders for a sales team of over 200 on sample distributions, and handled end-to-end manual courier deliveries via vendors.
- Compiled data from various sources for use in preparing reports or presentations for senior management.
- Identified and solved expense management (manual process) problems to enhance management and business direction. Only team to have zero complaints or audit observance.
- Produced and distributed memos, and sales team e-newsletters. This initiative was later taken up by the company to produce their first-ever company magazine.
- Oversaw human resources requirements, including employee onboarding, managing and administering health and employee benefits and maintaining personnel records.
Research Executive
Ray & Berndtson
Mumbai
01.2008 - 03.2009
- Executed high-level recruitment services for private and public sector organizations.
- Utilized search processes to identify candidates matching client criteria.
- Sourced talent through networking sites and job portals for timely executive placements.
- Updated search lists with insights gathered from ongoing recruitment efforts.
- Conducted candidate profiling, coordinated interview schedules, and facilitated follow-ups.
- Focused on placing senior-level executives to enhance client operations nationally and internationally.
Reservation & Ticketing Staff
Austrian Airlines - GSA Jetair Pvt. Ltd.
Mumbai
03.2005 - 12.2007
- Coordinating between HQs and travel agencies on large group movements, in effect, controlling a huge database for corporate houses and agents, viz. Orbit, Thomas Cook, SOTC, etc.
- Handled the Indo-Italian Group movement, and escalated services for their '97 fest in Mumbai.
- Closely monitored flight manifests ensure an accurate ratio and help avoid overbooking by agents.
- Monitored inventory of manual ticket stocks, vouchers, maintained reports on ticketing transactions, and resolved customer complaints regarding refund cases related to ticketing services. Created compliance reports for accounts on credit card payments done manually.
- Developed strategies to increase the efficiency of ticketing processes to reduce over-the-counter confrontations.
Reservation Agent/Marketing Executive
Cathay Pacific Airways
Mumbai
03.2004 - 02.2005
- Coordinated with Finance Department to submit Adhoc Reports and manage Agent Credit/Debit Memo for special pricing to Hong Kong.
- Interacted with offices in Nepal and Bangladesh to establish fare structures based on proration and pricing regulations.
- Resolved customer complaints as Frequent Flyer Program Coordinator, providing relevant feedback to management.
- Maintained accurate records for souvenirs and stores through regular updates.
- Distributed marketing brochures, newsletters, and in-house airline magazines to all Cathay Pacific Airways' out port offices.
Receptionist/Hotel Reservation Agent
ITC Welcomgroup Hotels
Mumbai
03.2003 - 02.2004
- Served as first contact personnel, assisting guests with reservations and inquiries across India. Ensured seamless telecom operations between departments through effective coordination.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
M.Com -
Mumbai University
Mumbai01.2004
Diploma Course - IATA/ UFTAA foundation
IHTCM
Mumbai, Maharashtra, India01.2002
B.Com -
Mumbai University
Mumbai01.2001
Skills
- Calendar management
- Event planning
- Communication skills
- Data analysis
- Organizational skills
- Problem solving
- Vendor management
- Employee training
- Self-starter
Languages
- English
- Hindi
- Marathi
- Konkani
Personal Information
- Date of Birth: 12/08/79
- Marital Status: Married
Attributes
- Effective communication and social skills.
- Strong work ethics.
Accomplishments
- Super Achiever's Award recipient in Lakshya (later known as Sankalp) in the years 2018, 2020, 2021, and 2023
- Acknowledged by the Vice President, PA, and Regional Director of Public Affairs, APAC, for continuous employee engagement and videos during COVID times
- Single-handedly managed the first plug-and-play office in Hyderabad (2017 for the Nutrition Division Saved 42% revenue by scouting the market on weekends and negotiating prices with local estate agents and interacting with CBRE Global to incorporate this format in Abbott Systems.
Timeline
Executive Assistant | Managing Director
Abbott Healthcare Pvt. Ltd. | Nutrition Division India)
04.2014 - 09.2019
Administrative Executive
Abbott Healthcare Pvt. Ltd. | Nutrition Division India)
09.2010 - 04.2014
Research Executive
Ray & Berndtson
01.2008 - 03.2009
Reservation & Ticketing Staff
Austrian Airlines - GSA Jetair Pvt. Ltd.
03.2005 - 12.2007
Reservation Agent/Marketing Executive
Cathay Pacific Airways
03.2004 - 02.2005
Receptionist/Hotel Reservation Agent
ITC Welcomgroup Hotels
03.2003 - 02.2004
M.Com -
Mumbai University
Diploma Course - IATA/ UFTAA foundation
IHTCM
B.Com -
Mumbai University
Similar Profiles
DHEERAJ ARORADHEERAJ ARORA
Sales Development Manager at Abbott Healthcare Pvt. Ltd (Pediatric Nutrition)Sales Development Manager at Abbott Healthcare Pvt. Ltd (Pediatric Nutrition)
Salisa LewisSalisa Lewis
Clinical Specialist at ABBOTT NUTRITION, PEDIATRIC DIVISIONClinical Specialist at ABBOTT NUTRITION, PEDIATRIC DIVISION
Lai Hoong LeeLai Hoong Lee
Project Lead, Strategic Mkt Performance Analytics at Abbott Laboratories, International Nutrition DivisionProject Lead, Strategic Mkt Performance Analytics at Abbott Laboratories, International Nutrition Division
SHUBHAM PANDEYSHUBHAM PANDEY
Data Research Analyst: Equity at Morningstar India Private limitedData Research Analyst: Equity at Morningstar India Private limited
Parikshit PuthranParikshit Puthran
Zonal Manager at Porsche IndiaZonal Manager at Porsche India