Experienced professional with a strong background in information management and process optimization within the e-commerce industry. Aiming to utilize my skills as a Senior Process Analyst to enhance quality control measures and provide clients with valuable, data-driven insights.
Highlights : Managed a team of 5 members, providing leadership and guidance in achieving project goals.
Highlights : Trained and mentored 30+ team members, fostering a culture of continuous learning and development.
Data Analysis and Interpretation
Process Improvement
Quality Control
Product Categorization
Client Relationship Management
Market Research
Microsoft Excel
Cross-functional Collaboration
E-commerce Analytics