Sharvani S
Technical Business Analyst And Data Analyst
Chennai,TN
Summary
Dynamic Technical Business Analyst with a proven track record at Citibank, excelling in requirements gathering and root-cause analysis.Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans.
Overview
9
9
years of professional experience
3
3
Certifications
Work History
Technical Business Analyst
GLRS Application- Citibank
01.2024 - Current
- Improved communication between IT and business units by serving as a liaison and translating technical concepts into easily digestible terms.
- Supported new project initiatives by analyzing preliminary business needs and defining factors such as budget constraints, time management and resource planning.
- Conducted gap analyses between current state systems/processes and future state goals in order to formulate action plans aimed at bridging identified discrepancies.
- Maintained documentation of system changes to facilitate knowledge transfer among team members while ensuring ongoing support capabilities were maintained throughout the lifecycle of a given solution.
- Gathered feedback from end-users to identify areas for system enhancements or adjustments to better align with evolving business requirements.
- Collaborated with developers to create customized solutions tailored specifically for unique business challenges.
- Worked on Capital and Liquidity forecasting and reporting domains.
Data Analyst
FFS - NAM Remediation - Citibank
11.2020 - 12.2023
- Used statistical methods to analyze data and generate useful business reports between FFS and other downstream systems in the NAM-FFS Remediation project.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Produced effective reconciliation reports between Production and UAT data to perform GAP analysis.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Automated routine data analysis tasks, freeing up time for more complex analysis.
- Conducted comprehensive data analysis to support strategic planning, leading to more informed decision-making.
Business Analyst
FFS - PCT -Citibank
06.2016 - 10.2020
- Improved overall product stability by diligently reporting, tracking, and verifying bug fixes.
- Facilitated knowledge transfer among team members by creating detailed documentation of identified issues that could be easily understood across departments.
- Conducted thorough functional testing for optimal application performance and user experience.
- Enhanced software quality by meticulously executing test plans and identifying defects.
- Prioritized software functional tests and simultaneously managed multiple projects.
- Contributed to successful product releases through rigorous regression testing and validation efforts.
- Mastered technical aspects of complex and highly integrated networked computers.
- Validated data integrity within systems through careful database-level testing using SQL queries.
Education
MBA - System Management
Madras University
Chennai 04.2001 -
Bachelor of Engineering - ECE
Dhanalakshmi College of Engineering
Chennai 04.2001 -
Skills
SDLC
User acceptance testing
Requirements gathering
MS Excel
Data analysis
Power BI
SQL databases
KNIME
JIRA
HPALM
Accomplishments
- Saved time by introducing Automated workflow for repetitive tasks using data analysis tool.
Certification
IIBA - Agile Analysis Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Tamil
Bilingual or Proficient (C2)
Timeline
IIBA - Agile Analysis Certification
04-2024
Technical Business Analyst
GLRS Application- Citibank
01.2024 - Current
KNIME L1 basic Proficiency
03-2022
Data Analyst
FFS - NAM Remediation - Citibank
11.2020 - 12.2023
ISTQB Foundation Level certification from Indian Testing board
10-2018
Business Analyst
FFS - PCT -Citibank
06.2016 - 10.2020
MBA - System Management
Madras University
04.2001 -
Bachelor of Engineering - ECE
Dhanalakshmi College of Engineering
04.2001 -