Shashank Ankit
New Delhi
Summary
Dynamic manager with a proven track record at Jeevanveda Ayurveda, excelling in team leadership and operations management. Enhanced customer satisfaction through effective conflict resolution and strategic marketing initiatives. Skilled in project planning and decision-making, fostering a high-performance culture that drives results and boosts team productivity.
Overview
3
3
years of professional experience
Work History
Manager
Jeevanveda Ayurveda
06.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved marketing to attract new customers and promote business.
Team Leader
Plantomed Neutraceuticals Pvt Ltd
02.2024 - 12.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Sales Executive
Suwasthi Intense Beauty Pvt Ltd
01.2023 - 01.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
Bachelor of Arts -
Magadh University
Bodh Gaya, India 04.2001 -
Skills
Team leadership
Operations management
Strategic planning
Decision-making
Marketing
Staff management
Project planning
Sales management
Brand management
Timeline
Manager
Jeevanveda Ayurveda
06.2024 - Current
Team Leader
Plantomed Neutraceuticals Pvt Ltd
02.2024 - 12.2024
Sales Executive
Suwasthi Intense Beauty Pvt Ltd
01.2023 - 01.2024
Bachelor of Arts -
Magadh University
04.2001 -