Summary
Overview
Work History
Education
Skills
Languages
References
Languages
Timeline
Generic
Shashank Choudhary

Shashank Choudhary

Bhuj

Summary

Positive Front Office Supervisor with an exceptional eye for detail and approachable yet determined attitude. Leadership trained with high expectations for personal work and employee contributions. Businessminded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Passionate Senior Supervisor trained to handle issues and remain calm and professional in stressful situations. Disciplined and personable while coaching employees. Looking to join an organization in the role of professional.

Overview

4
4
years of professional experience

Work History

FRONT OFFICE SUPERVISOR

Fort Jadhav Gadh Hotel
Pune
08.2021 - 01.2024
  • Inquiry Response, Invoicing and Billing, Daily Shift Oversight
  • Kept close eye on front desk to promptly address and resolve issues
  • Planned staff and training meetings and scheduled conference rooms
  • Problem solving is the process
  • Minimised customer wait times during check-in and check-out by collaborating with colleagues.

FRONT OFFICE ASSOCIATE

Hotel Saffron crest
Siliguri
02.2020 - 07.2021
  • Greeted customers upon entry to facility to promote positive relations
  • Welcomed large volume of guests and improved overall customer service.

Education

Bachelor of Computer Applications | Computer And Information Sciences -

Maharshi Dyanand University
07.2013

12th | Science -

Bihar Board
05.2008

10th -

Rose public school
01.2005

[Degree] Graduate -

One and half year hotel management Diploma from ITHM Siliguri

6 Month Internship done from Hotel Lemon Tree, Siliguri -

Skills

  • Reservations Assistance
  • Linkage Leadership Trained
  • Proficient in IDS, Innkeys, Portel
  • Night Auditing
  • Guest complaint management
  • Bill cross-checking
  • Customer complaint handling

Languages

  • Hindi, First Language
  • English, B2 Upper Intermediate

References

Nirmal Mishra General Manager

Languages

English
Beginner
A1

Timeline

FRONT OFFICE SUPERVISOR

Fort Jadhav Gadh Hotel
08.2021 - 01.2024

FRONT OFFICE ASSOCIATE

Hotel Saffron crest
02.2020 - 07.2021

Bachelor of Computer Applications | Computer And Information Sciences -

Maharshi Dyanand University

12th | Science -

Bihar Board

10th -

Rose public school

[Degree] Graduate -

One and half year hotel management Diploma from ITHM Siliguri

6 Month Internship done from Hotel Lemon Tree, Siliguri -

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Shashank Choudhary