Shashank Jain
Product Manager
Telangana,TG
Summary
Seasoned Product Manager with a proven track record at EY and Infosys, enhancing user experiences and streamlining product development processes. Excelled in cross-functional team leadership and agile methodologies, achieving a 15% reduction in multi-currency transaction errors. Skilled in design thinking and data analysis, adept at delivering projects ahead of schedule and optimizing product strategies for market success.
Overview
12
12
years of professional experience
Work History
Product Manager
EY
03.2024 - Current
- Reduced errors in multi-currency transactions by 15% through detailed requirement gathering and system enhancements
- Independently managed complex cross-border transaction processes across multiple geographies, ensuring compliance with international financial regulations and organizational standards
- Delivered key project milestones 5% ahead of schedule, ensuring seamless integration with organizational workflows and minimal disruption to business operations
- Collaborated with cross-functional teams to design functional requirements, ensuring alignment with business needs and delivering a user-centric system
Program Manager
EY
04.2023 - 03.2024
- Led the successful execution of the Sell-Out Forecast Project, a cross-functional initiative aimed at developing an accurate forecast model to predict customer demand and optimize inventory management
- Worked with cross-functional teams in the development and implementation of dashboards, ensuring alignment with organizational objectives and key performance indicators
- Implemented rigorous performance monitoring and risk management strategies to ensure the accuracy and reliability of the forecast
- Proactively identified potential risks and adjusted the forecast model as necessary
- Successfully coordinated the efforts of a diverse project team, ensuring clear communication, timely deliverables, and adherence to project timelines and budgets
Product Manager
EY
08.2022 - 04.2023
- Developed user stories and ensured stories are ‘ready' for development to start work
- Performed market analysis to understand competitive offerings and create market-driven, differentiated strategy for product(s)
- Managed digital advertising campaigns, leading to growth in online visibility and customer engagement
- Assessed potential risks, assumptions, issues, and dependencies throughout the current refund process to identify and close a major refund loophole
- Led end-to-end project life cycle from requirement gathering, scoping, budgeting, and staffing, to the successful new feature implementation
- Conduct market research, competitive analysis and user feedback sessions to identify opportunities for product improvements and enhancements
Product Manager
Infosys
03.2020 - 07.2022
- Managed a process re-engineering project to improve and consolidate end-to-end service processes
- Led cross-functional teams in the development and implementation of dashboards, ensuring alignment with organizational objectives and key performance indicators
- Created a common knowledge management portal and a team to maintain and update the portal
- Developed product roadmaps that are prioritized by customer need, business goals, and market analysis
- Successfully reduced the order fulfilment time by unifying multiple and legacy systems in one process
Product Manager
Infosys
09.2019 - 03.2020
- Suggested Coordinated with on-site teams to monetize the suggested enhancements created process flow diagrams prepare BRD, FRD and SRS, create user stories, and review test cases to achieve the client’s big picture goals
- Created product design that would was easily understood by people across different companies in the same domain
- Focused on building critical features (MVP) up front to identify constraints and technical challenges
- The MVP was delivered before the timelines
- Documented each step of the product's design Process for use in manuals
Product Owner
Infosys
03.2019 - 09.2019
- Developed a card service for transport companies and truckers to reduce the time taken for fuel fill up and moved the transactions to digital payments rather than cash
- Identified customer problems to create functional prototypes
- Drove continuous improvement culture in engineering to provide clear product design standards, improve manufacturability through enhanced documentation and reduce engineering cycle time
- Evaluated completed projects for functionality and implemented changes to production methods to rectify issues in final products
Senior Analyst
Accenture
01.2018 - 02.2019
- Identified gaps and suggested features that improved customer satisfaction, reduced costs
- Tested completed projects for functionality and implemented changes to production methods to rectify issues in final products
- Recommended solutions, built custom proposals, prepared supporting information, and delivered presentations
- Led continuous improvements in engineering, resulting in clearer product design standards, better manufacturability, and reduced engineering cycle time
- Collaborated with Service team to develop and implement product improvements to enhance performance
Project Engineer /Analyst
Wipro
09.2012 - 12.2017
- Developed web application using .Net and Azure cloud
- Enhancements and maintenance of 4 applications
- Migration of application from ON-PREMISEs to Azure Cloud
Education
MTech -
BITS Pilani
01.2016
Bachelor of Computer Application -
HNB University
01.2012
Skills
- User Experiences
- Design Thinking
- Product Development
- Product management
- Data & Market Analysis
- Scrum Methodology
- Mockups and Prototypes
- Agile Framework
- User Training and Documentation
Timeline
Product Manager
EY
03.2024 - Current
Program Manager
EY
04.2023 - 03.2024
Product Manager
EY
08.2022 - 04.2023
Product Manager
Infosys
03.2020 - 07.2022
Product Manager
Infosys
09.2019 - 03.2020
Product Owner
Infosys
03.2019 - 09.2019
Senior Analyst
Accenture
01.2018 - 02.2019
Project Engineer /Analyst
Wipro
09.2012 - 12.2017
MTech -
BITS Pilani
Bachelor of Computer Application -
HNB University
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