Shashank Khandelwal
Jaipur
Summary
To work in an environment which, besides offering me a challenging job, would provide me opportunities to grow in the competitive market, where my skills and abilities would be used efficiently.
Overview
9
9
years of professional experience
Work History
Business Process Lead
Tata Consultancy Services
Noida
01.2023 - Current
- Handling a team of 4 members to process Business Entity.
- Review and Validation of Manual Entries in ERP.
- Responsible for closure of month end activities AP Closure.
- Ensuring timely processing and payment activities within TAT.
- Preparing weekly QC report and Monthly Deck to present to business.
- Worked directly with business to accomplish business requirements on priority.
Management Trainee
Genpact India Pvt. Ltd.
Jaipur
06.2019 - 01.2023
- Woking as B2P lead where handling day to day operational activities.
- Handling Invoice Processing ,Verification and Audit Activities.
- Working on Hold Resolution and Payment Queries of Clients
- Reconciliation of TDS Payments
- Reporting on daily basis and meet the POT with help of team to achieve expected goal as per business requirement.
- Taking ownership to close all the open items pertaining to process.
Customer Relationship Manager CRM-IBD
Indian Silver Inc.
Jaipur
11.2016 - 06.2019
- Building great relationship with our customers by creating a positive environment and transparent channel of communication
- Co-coordinating with the Export department to ensure the entire export document have been made as per customer requirements (in case customer has special requirements)
- Representing the company at the IHGF Fair Delhi every year with exciting new collection
- Delivering the product as per the client requirement on time and with desired quality.
Co-ordinator
Jaipur Jewels Pvt Ltd.
Jaipur
07.2015 - 11.2016
- Following up on the orders from the sales team and giving them updates on their orders on regular basis
- Monitoring the status of the every order across the various departments in the production and ensuring that all the quality is delivered as per the customer specified
- Ensuring the production output is the same as the sample approved by the customer.
Education
Diploma in GWD -
Arena Animation
01.2014
B.Com -
University of Rajasthan
05-2012
12th -
Board of Secondary Education, Rajasthan
05-2009
10th -
Board of Secondary Education, Rajasthan
04-2007
M.Com -
University of Rajasthan
04-2014
Skills
- Enthusiastic & Innovative
- Scheduled driven and target oriented
- Excellent in Serving Clients
- Quick learner, Hard Working & Adjusting
- Good Presentation & Communication Skills
- Working Knowledge of Basics, MSOffice
- Internet Knowledge and all Basic Computer Applications
- Software Knowledge of Illustrator, Photoshop
- RS-CIT course of RKCL from VMOU, Kota
Accomplishments
- Awarded with Gold award for being outstanding performer twice in Genpact
- Qualified MT assessment in Dec 2021
Areas Of Interest
- Internet surfing
- Reading Motivational Books
- Explore new places
Extracurricular Activities
- Volunteered JJS (Jaipur Jewellery Show) 2009-2014
- Volunteered IPL 2012 at SMS Stadium Jaipur (South Block ) With SWISHIN.
- Activity Manager at JSF 2012 By RAJASTHAN PATRIKA.
- Volunteered FORHEX FAIR 2012,13 ( FEDERATION OF RAJASTHAN HANDICRAFT EXPORTERS )
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for correctness of above-mentioned particulars.
Timeline
Business Process Lead
Tata Consultancy Services
01.2023 - Current
Management Trainee
Genpact India Pvt. Ltd.
06.2019 - 01.2023
Customer Relationship Manager CRM-IBD
Indian Silver Inc.
11.2016 - 06.2019
Co-ordinator
Jaipur Jewels Pvt Ltd.
07.2015 - 11.2016
Diploma in GWD -
Arena Animation
B.Com -
University of Rajasthan
12th -
Board of Secondary Education, Rajasthan
10th -
Board of Secondary Education, Rajasthan
M.Com -
University of Rajasthan
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