Summary
Overview
Work History
Education
Skills
Software
Certification
Other Interests
Timeline
BusinessAnalyst
Shashank Kondla

Shashank Kondla

Lead Product Operations Analyst
Mumbai

Summary

An experienced product professional who has demonstrated history of working in AdTech Industry for the last 5 years. Certified professional in BigData Analytics, having 5 years of experience in SQL programming, data modeling, data analysis, data visualization and BI reporting. Worked in building product strategies, product performance metrics, and optimizing the Ad Revenues with 2 years of experience in creating visually appealing dashboards on Tableau, Power BI.


Strong aptitude for data driven analytical approach in problem solving and willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work History

Lead Product Operations Analyst

Media.net
Mumbai
12.2021 - Current
  • Managed a team of 24, core tasks being appropriate allocation of tasks and managing bandwidth, leading priority action items and overseeing timely resolution. Led business calls from time to time in understanding issues and created weekly process to address escalations if any
  • With a focus on automations and optimizations in place of manual efforts, undertook a project on enhancing team efficiency to identify factors like average time taken for tasks, team bandwidth and resources, team strength, under or over capacity and thereby took necessary decisions.
  • Created a one-stop robust operations dashboard for the work flow in my team that helped optimize tasks and efficiently manage priorities and timelines, thereby providing visibility to the management and business teams
  • Undertook product development eg. integrations of Bing and other products that involved an end to end implementation flow. Actively looked into a seamless product functioning by debugging any issues faced till and after the go-live.
  • Organized and ran knowledge transfer sessions for the team and new hires to develop communications, product knowledge and faster issue resolution techniques. Built product documents that helped sharpen product knowledge in the team.
  • Organized monthly and quarterly reviews on understanding difficulties and challenges in the team, escalations and reasons for it, any new updates or ideas for team efficiencies, us better organize tasks.


Senior Product Operations Analyst

Media.net
Mumbai
03.2020 - 12.2021
  • Managed a team of 9 Product Operations Analysts and mentored 14 associated from the basic training ramp up to active technical projects.
  • Constantly worked on optimizing the keyword strategies to ensure user intent - keyword relevancy on Media.net's system using data analytics.
  • Developed specific interfaces for EMEA publishers to protect GDPR compliance.
  • Created dashboards for various teams such as account management and compliance to provide targeted reporting at the click of a button hereby contributing largely to soft dollar saving
  • Made reports for upper Management and Business Leads.
    -Identifying Key Metrics involved in performance of particular business.
    -Handling Analysis of all new Products going live to understand its impact.
    - Helping Business teams understand in performance of customers and providing solutions to customers facing issue.
    -Actively involved in the team looking at sudden drop in revenue in particular product.
    -Assisting Product Manager in building a wordpress plug-in which will make an impact on 30% customer base
    -Involved in training and development of team with newer products and technologies.

Product Operations Analyst

Media.net
Mumbai
05.2018 - 03.2020
  • Implementing ads on publisher websites while ensuring that the UI of the website stays presentable.
  • Adept at analyzing technology barriers to ad monetization hereby ensuring that all my clients do not lose out on revenue at any point. Strong understanding of the various technologies within ad tech such as programmatic, fixed CM placements etc having worked on multiple enterprise level giants across various teams.
  • Making reports by extracting data from Relational Database and Hadoop. -Knowing product in and out, identifying issues with the system and reporting it to senior management. -Helping Business development team understand the tech part of the product making it easier for them to use it for the betterment of the company. -Solving tech issues of the business development team. -Act as a product evangelist by documenting new product features and educating the business teams about the same constantly monitor critical product metrics and troubleshoot issues, if any. Promoted to senior product operations analyst within just a year rather than the standard two year term due to subject matter expertise within the ad tech industry.

Education

B.E. - Information Technology

M.E.S Pillai of Engineering
Panvel
01.2011 - 08.2016

Diploma - Big Data Analytics

Imarticus Learning Pvt. Ltd.
Mumbai
01.2017 - 02.2018

Skills

Analytical and Problem Solving

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Software

SQL Server

Tableau

HQL

Power BI

Excel

Certification

[Diploma in Big Data Analytics] Imarticus Learning - [Jan '17 - Feb '18]

Other Interests

Playing guitar is a passionate hobby that allows me to express my emotions and creativity through music. Whether strumming gentle melodies or shredding intense solos, the guitar becomes an extension of my soul  Similarly, riding motorcycles offers a thrilling escape from the mundane. It's an exhilarating hobby that requires focus and skill, as I embrace the thrill of speed and the beauty of the open roads. Both hobbies ignite my spirit and bring me endless joy.

Timeline

Lead Product Operations Analyst

Media.net
12.2021 - Current

Senior Product Operations Analyst

Media.net
03.2020 - 12.2021

Product Operations Analyst

Media.net
05.2018 - 03.2020

Diploma - Big Data Analytics

Imarticus Learning Pvt. Ltd.
01.2017 - 02.2018

[Diploma in Big Data Analytics] Imarticus Learning - [Jan '17 - Feb '18]

01-2017

B.E. - Information Technology

M.E.S Pillai of Engineering
01.2011 - 08.2016

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Shashank KondlaLead Product Operations Analyst