Summary
Overview
Work History
Education
Skills
Websites
Priorroles
Timeline
Certification
Current Role
Timeline
Generic

Shashank Mohit

Pune

Summary

Seasoned IT professional with over 20 years of experience in managing and executing development, maintenance, and greenfield establishment projects. Proven expertise in overseeing complete project lifecycles, leading cross-functional teams, and delivering high-quality solutions within strict deadlines. Adept at analyzing complex technical requirements, identifying opportunities for improvement, and implementing innovative strategies to drive optimized project outcomes. Demonstrates a consistent track record of success in delivering results-driven solutions, contributing to organizational growth and efficiency. Confident in ability to add significant value to any organization.

Overview

21
21
years of professional experience
7
7
years of post-secondary education
3
3
Certifications

Work History

Program Manager/ Software Line Manager (Director)

Amdocs Development Center of India
Pune
1 2022 - Current
  • Managed Services and Development Project
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.

Service Delivery Manager/Application Group Manager

Amdocs Development Center of India
Pune
01.2019 - 01.2022
  • Cloud Migration Project for AT&T on Azure platform, Establishment, and Operations.
  • Being part of the Program Management team for large-scale application migration from on-premises to Azure Cloud platform.
  • Coordinated team ramp-up, identified skill gaps, and ensured team onboarding with relevant Azure cloud expertise.
  • Coordinated cloud-specific training programs and certifications for team upskilling.
  • Developed and implemented Standard Operating Procedures (SOPs) for cloud deployments, monitoring, and security.
  • Established CI/CD pipelines using Azure DevOps for continuous integration and delivery.
  • Managed stakeholder communications with progress reports, business value articulation, and risk mitigation strategies.

Service Delivery Manager

Amdocs Development Center of India
Pune
01.2016 - 01.2019
  • Established and operationalized Managed Service Project.
  • Led cross-functional teams to achieve project goals on time and within budget.
  • Coordinated with multiple departments to ensure seamless service delivery across all touchpoints.
  • Enhanced service delivery by developing and implementing efficient processes.
  • Established a culture of continuous improvement, encouraging team members to share ideas for process enhancements.

Service Delivery Manager

Amdocs Development Center of India
Pune
01.2014 - 01.2016
  • E2E responsibility of Managed Services including deployments
  • Led DevOps team in India.
  • Ensured timely deliveries of key customer deliverables.
  • Established and executed the change control mechanism in the team.

Team Group Lead

Amdocs Development Center of India
Pune
01.2010 - 01.2014
  • Implementation of Lean, creation of a high-performance team.
  • Reviewing Impact Assessments(IA) and Detail Design Documents (DDD)
  • Performing peer and senior code reviews
    Worked on formation of a new team
    Plan an End to End process set up and standardization of new team.
  • Driving the innovation in the team for continuous improvement in the quality of the deliverables.
  • All HR related activities such as Roaster planning, Vacation and mitigation planning etc.
  • Generating various matrices to closely monitor the health of the team and escalate any potential show stoppers or possible issues in the daily functions.

Sr. Subject Matter Expert

Amdocs Development Center of India
Pune
01.2006 - 01.2010
  • Expert of BSS domain

Sr. Software Engineer

Patni Computer Systems Ltd
Pune
09.2003 - 01.2006
  • Development Lead working on Microfocus COBOL.
  • Worked on a major upgrade for Next Generation Underwriting program by adhering to set processes and fundamental principles of the Insurance domain.
  • Mentored junior developers, fostering professional growth and enhancing team productivity.

Education

Executive MBA (PGDBM) - Business Management

Symbiosis Institute of Business Management
Pune
06.2009 - 05.2011

Master of Science - Masters in Computer Application

TJ College, Pune University
Pune
05.2004 - 06.2006

Bachelor of Science - Bachelor of Computers Application

TJ College, Pune Univercity
Pune
05.2000 - 03.2003

Skills

Managed Services Establishment

Program Leadership

Cloud Migration

Budget Management

Priorroles

  • Program Manager/Software Line Manager (Director), Amdocs Development Center of India, 01/01/2022, Present, Telkom South Africa, South Africa - Managed Services and Development Project
  • Service Delivery Manager/Application Group Manager, Amdocs Development Center of India, 01/01/2019, 12/31/2022, AT&T via Microsoft, USA - Cloud Migration Project for AT&T on Azure platform, Establishment and Operations.
  • Service Delivery Manager, Amdocs Development Center of India, 01/01/2016, 12/31/2019, Vivo (Telefonica), Brazil - Establishment of India team and complete operationalization of Managed Service Project.
  • Service Delivery Manager, Amdocs Development Center of India, 01/01/2014, 12/31/2016, Comcast and Cablevision, USA - E2E responsibility of Managed Services including deployments
  • Team Group Lead, Amdocs Development Center of India, 01/01/2010, 12/31/2014, Bell Canada, Canada - Implementation of Lean, creation of high-performance team.
  • Sr. Subject Matter Expert, Amdocs Development Center of India, 01/01/2006, 12/31/2010, Bell Canada, Canada - Expert of BSS domain
  • Sr. Software Engineer, Patni Computer Systems Ltd, 01/01/2004, 12/31/2006, State-farm Insurance, USA - Development Lead working on Microfocus cobol
  • Software Engineer, Patni Computer Systems Ltd, 01/01/2003, 12/31/2004, State-farm Insurance, USA - Support Engineer for State-farm portal for Move Claims.

Timeline

  • Amdocs DVCI, 12/01/2019, Present, 1.5 Years, US Tier 1 Telecom Service Provider, Service Deliver Manager (Governance) / Application Group Manager, Migration of On Prem Applications to Azure Cloud Migration of over 100 Million customers., Set up of hub in DVCI. Assist set up at client and near shore location (Sao Carlos)., Design the working modal, SOP, SLA Matrix definition for the team., Brazilian Tier1 Quad Play Service Provider, More than 100 Million, $35 Billion
  • Amdocs DVCI, 10/01/2016, 12/01/2019, 3.7 Years, Brazilian Tier 1 Telecom Service Provider, Service Deliver Manager, Delivery of customized Quad Plan solution. Migration of over 100 Million customers., Set up of hub in DVCI. Assist set up at client and near shore location (Sao Carlos)., Design the working modal, SOP, SLA Matrix definition for the team., Set up and stabilize day-to-day execution., Brazilian Tier1 Quad Play Service Provider, More than 100 Million, $35 Billion, Engage in upcoming release readiness activities, Migration planning and readiness, Production stabilization

Certification

Azure Fundamentals

Current Role

handling a South African client, with complete operational responsibility and ongoing cost efficiency

Timeline

Service Delivery Manager/Application Group Manager

Amdocs Development Center of India
01.2019 - 01.2022

Service Delivery Manager

Amdocs Development Center of India
01.2016 - 01.2019

Service Delivery Manager

Amdocs Development Center of India
01.2014 - 01.2016

Team Group Lead

Amdocs Development Center of India
01.2010 - 01.2014

Executive MBA (PGDBM) - Business Management

Symbiosis Institute of Business Management
06.2009 - 05.2011

Sr. Subject Matter Expert

Amdocs Development Center of India
01.2006 - 01.2010

Master of Science - Masters in Computer Application

TJ College, Pune University
05.2004 - 06.2006

Sr. Software Engineer

Patni Computer Systems Ltd
09.2003 - 01.2006

Bachelor of Science - Bachelor of Computers Application

TJ College, Pune Univercity
05.2000 - 03.2003

Program Manager/ Software Line Manager (Director)

Amdocs Development Center of India
1 2022 - Current
Shashank Mohit