Shashank Mudgal
Sales Consultant - SME
Gurgaon
Summary
Experienced professional with 4 years of proven success in driving profitability and leading teams. Seeking a leadership position with a market-leading, high-growth company that offers opportunities for advancement into sales and operations management. Possesses a fiercely competitive approach to acquiring business and excels in handling complex situations from a strategic perspective.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
Work History
Sales Consultant - SME
Hear.com
09.2024 - Current
- Customer Consultation: Engage customers via telephone, guiding them through each step of the B2C process and managing a high volume of outbound calls, primarily focusing on warm leads.
- Solution Development: Create personalized hearing solutions tailored to each customer's unique needs and challenges.
- Knowledge Sharing: Offer comprehensive advice on hearing loss and hearing aids, educating customers about various products to facilitate informed decision-making.
- Sales and Support: Assist customers in selecting and purchasing hearing aids that align with their hearing loss levels and budgets, acting as a liaison between customers and partner providers to ensure seamless transactions.
- Customer Satisfaction:-maintains multiple points of contact with customers to ensure high levels of satisfaction throughout the purchase and post-purchase process.
- Demand & Supply:-coordinating with suppliers and logistics partners to maintain a smooth supply chain.
Senior Sales Analyst
Spinny
01.2022 - 08.2024
- Sales Closure Team of pre-owned private passenger vehicles
- Training and developing interns to improve products, knowledge and selling abilities
- Supporting team members to expedite sales and nailing the given targets in a specific time
- Engaged customers and trained sales associates using strong knowledge of products and promotions
- Negotiated prices, terms of sales and service agreements
- Coordination with respective City heads and Hub team of two cities in regards of availability of inventory, Target achievements and end to end process (Token to Deliveries)
- Conducting day to day meetings to fulfill the weekly and monthly targets and also aligning the team on weekly targets
Business Development Executive (BDE)
Trifid Research
02.2019 - 05.2020
- Expert and deals in Indian stock market & share technical views
- Handled all Domestic and NRI customers independently via telephonic calls
- Convinced and Suggested best tips and recommendations for stocks after analyzing customer’s profile
- Developed and implemented marketing strategy
- Communicated with clients by phone and email to answer questions and offer services
- Answered insurer questions regarding stock market
- Received promotion in first cycle for effectively & efficiently
- Received eight times performer of the month for showing constant performance
Education
Bachelor of Science - Computer Science
Gwalior, India 01.2016 - 01.2020
High school or equivalent -
Girraj Ji School
Morena, M.PSkills
- Adaptability
- Stock market analytics
- Initiative
- Decision Making
- CRM proficiency
MS Excel
Team Coordination
Accomplishments
- Received promotion in first cycle for effectively & efficiently.
- Received eight times performer of the month for showing constant performance.
Top Strengths
- Creative: I add value in everything.
- Pioneer: I am optimistic in uncertainty, can see what is possible.
Additional Information
My Work Time :-
• 50% in Planning and maintaining Schedule.
• 30% Cross Functional Team Co-Ordination.
• 20% Team co-ordination.
Timeline
Sales Consultant - SME
Hear.com
09.2024 - Current
Senior Sales Analyst
Spinny
01.2022 - 08.2024
Business Development Executive (BDE)
Trifid Research
02.2019 - 05.2020
Bachelor of Science - Computer Science
01.2016 - 01.2020
High school or equivalent -
Girraj Ji School
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