Summary
Overview
Work History
Education
Certification
Timeline
Skills and Tools
Generic
Shashank Raj

Shashank Raj

Melbourne,VIC

Summary

Organized Techno-functional professional having 9 years of experience developing functional and automated tests, designing frameworks with both Automation and RPA capabilities and implementing best practices and technologies. Detail-oriented and innovative professional certified in various automation tools and Agile concepts. Committed to optimizing resource utilization and maximizing profits by implementing intelligent automation, cross-team skill training and maintaining knowledge base.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
13
13
Certificates
1
1
Language

Work History

Automation Lead/ Automation Architect

Intellificial
Melbourne, VIC
02.2022 - Current
  • Trained developers and quality assurance team members in automation programs and processes both at onshore and offshore.
  • Designed module based framework in Tosca and implemented best practices.
  • Completed automation of functional and regression testing on Salesforce Apps using Tosca.
  • Automated more than 200 E2E complex scripts to improve regression coverage.
  • Met with quality assurance, developers and project managers to assess scope and sequence of project.
  • Performed API automation to create data directly in Salesforce to assist both Functional and Automation teams.
  • Checked configuration files and logs to uncover root causes of problems.
  • Collaborated with product owners to stay current on intended functionality.
  • Directed teams completing regression tests to support successful product development stages.
  • Discussed requirements and processes with project managers and developers.
  • Created detailed test cases for use on diverse projects.
  • Creating Automation Test Plan and managing Automation run cycles.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Reporting various stakeholders on daily and weekly progress.
  • Release and Hyper-Care support.
  • Documented integration issues and vulnerabilities and outlined improvement recommendations
  • Reviewed all test scripts for quality prepared by Automation team.
  • Checked configuration files and logs to uncover root causes of problems

Technical Lead/ Tech Architect

Alshaya Outsourcing Company
Bangalore, Karnataka
04.2021 - 02.2022
  • Identify functional and non-functional requirements of the software applications and systems
  • Analyze functional and technical program requirements and provide inputs to stakeholders.
  • Designing and implementing solutions.
  • Maintain code base using version control and tools such as GitHub, SVN. This involved regular resolving of code merge issues.
  • Acted as Scrum Master and facilitated all Agile ceremonies like Sprint planning, Review, Stand Up, Retrospective etc.
  • Developing SQL queries based on the requirements to fetch the data from multiple schemas and database.
  • Providing estimates and tracking progress.
  • Framework development for API, Database, Web and Mobility devices using Java and its libraries.
  • Familiar with BDD, TDD, TestNg etc.
  • Implementing CI/CD pipeline using tools like Jenkins.
  • Creating and Maintaining Automated Test cases, Test Suits, Test Environments, Build definitions and Test reports.
  • Debugging code using tools like Eclipse by setting up breakpoints and doing root cause analysis.
  • Providing hot fixes for issues.
  • Deploying application to test and production environments.
  • Involved in SIT, Regression. UAT and Exploratory Testing.
  • Working with Change Management team to get various approvals and preparing deployment plans and cutover activities.
  • Writing Scenarios, Step Definitions (Java and javascript) and feature files.
  • Creating custom libraries to be used in projects such as developing functions like reading/writing data (from excel/csv/html/xml/notepad) using Apache POI jar, taking screenshots, sending automated emails etc.
  • Managing Releases, Sprints, Defects, Stories and other issues in JIRA.
  • Coached and motivated 5 -person team to develop competencies.
  • Involved in conducting technical interviews and team building.
  • Doing proof of concepts for new projects and tools.
  • E2E RPA automation (document, design, build, test, deploy and maintain) using best practice principles.

Test Lead- CRM

David Jones (Infosys Contractor)
Melbourne , NSW
10.2018 - 04.2020
  • Consulting, analyzing, and evaluating system program needs.
  • Coordinating with Business and product owner to prioritize backlog and understand technical requirements.
  • Coordinating with team to help them understand requirements.
  • Authoring Automation strategy.
  • Developing Application Programming Interface code to ensure system integration requirements and technical specifications are in accordance with quality accredited standards.
  • Developing and maintaining API code using Postman/REST/SOAP UI as per interface system requirements and Contract.
  • Developing framework using Java and Rest Assured to do automated API validations.
  • Driving continuous integration through development and automated execution of verification test cases
  • Developing data integration from Data Warehouse to Salesforce via Informatica.
  • Writing and debugging Apex code in Salesforce.
  • Writing and debugging stored procedure using PL/SQL.
  • Involved in loyalty launch of David Jones. This included integration of payment with apple and android.
  • Creating and managing campaigns in Marketing Cloud. Integrating these campaigns to Salesforce. Verifying campaigns construct in data warehouse.
  • Writing and reviewing system and support documentations such as Test Plan, Test Summary, Handover Document etc. Providing guidance and support in deployment of the software code in various environments such as Dev, Test and Production. Monitoring performance of the application post deployment.
  • E2E CRM testing (Salesforce Apps). This involved various flows like Customer flow, Campaign flow and Promotion flow.
  • Providing demos to business and taking their inputs.
  • Monitor nightly batch runs and troubleshoot batch failures
  • Defect logging and reporting.
  • Defining Automation Scope and coordinating with Automation Engineer to help understand the functional flow and automation requirement.
  • Creating automated bots using RPA tools like Automation Anywhere and UI Path.
  • Assisting in production support, vendor onboarding, resolving production issues and supporting business with UAT.
  • Doing Automated Performance tests using tools like Neo Load, Load Runner.
  • Providing guidance in developing proposals and strategies for software design activities for estimation, schedule, and financial evaluation.

Test Analyst, IT

David Jones(Infosys Contractor)
Melboune, VIC
05.2017 - 09.2018
  • Reviewing all test cases and test scripts for quality and identified additional areas to review.
  • Meeting with quality assurance, developers and project managers to assess scope and sequence of project.
  • Creating support documentation that enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
  • Identifying bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
  • Fixing identified issues to increase productivity and boost workflows.
  • Worked in launching new online website for David Jones.
  • Creating accurate and successful test scripts to manage automated testing of certain products and features.
  • Developing framework using Page Object Model and BDD and Maven.
  • Coding scripts in Java for automated testing of various customer journeys like login, checkout, payment etc.
  • Developing scripts for story assigned using Java and WebDriver for both Web based and Mobile in order to assist in cross browser testing of website.
  • Generating reports and publishing them to various stake holders.
  • Assisting in developing the CI/CD pipeline in Jenkins and integrating it with other systems via plugins.
  • Performing data warehouse testing SQL,UNIX and Putty.
  • Assisting in developing and testing of various Oracle applications like Retail Merchandising System, Order Management System, Warehouse Management System etc.
  • Escalating bottlenecks to the Product Owner.

Test Engineer

Telstra (Infosys Contractor)
Bangalore, Melbourne
05.2013 - 04.2017
  • Creating test plans and test scenarios based on requirements specifications
  • Performing Functional and Automated tests.
  • Executing functional scripts and comparing expected and actual result.
  • Consulting with system analyst and architects to understand the functionality better.
  • Assisting in SIT, UAT, Regression. Exploratory and Smoke Testing.
  • Writing scripts in Tosca to perform automated testing.
  • Mainlining old scripts in Tosca after analyzing failure.
  • Defect logging in JIRA.
  • Providing daily and weekly status reports to stake holders.

Education

Bachelor of Engineering - Electrical And Electronics Engineering

Don Bosco Institute of Technology
Bangalore, India
09.2008 - 09.2012

Certification

Infosys certified Agile developer.

Timeline

Automation Lead/ Automation Architect

Intellificial
02.2022 - Current

Technical Lead/ Tech Architect

Alshaya Outsourcing Company
04.2021 - 02.2022

Test Lead- CRM

David Jones (Infosys Contractor)
10.2018 - 04.2020

Test Analyst, IT

David Jones(Infosys Contractor)
05.2017 - 09.2018

Test Engineer

Telstra (Infosys Contractor)
05.2013 - 04.2017

Bachelor of Engineering - Electrical And Electronics Engineering

Don Bosco Institute of Technology
09.2008 - 09.2012

Skills and Tools

Functional-

  • Methodologies known- Agile(Scrum,Kanban) and Iterative.
  • Databases known- Oracle DB and DB2
  • Domains- Telecom and Retail.
  • Test Management Tools- JIRA, HPQA, HPALM, Bugzilla, Enterprise Tester, Zypher(JIRA)
  • Language known- Java, JS, Python(beginner), PL/SQL
  • Testing experience- Data warehouse Testing, Pen Testing (SQL injections), Functional Testing, integration testing, User Acceptance Testing, Regression Testing
  • CRM Applications- Salesforce, Marketing Cloud, Service Cloud,
  • ETL Tools- Middleware, Informatica, Oracle Fusion(beginner)
  • Oracle Tools- RMS, WMS
  • Change Management- Service Cloud
  • Cloud- AWS

Technical-

  • UI Automation Tools known- Selenium WebDriver, Tosca, OpKey, Cypress, katalon Studio
  • Backend Automation- Java
  • API Automation- Rest Assured, Tosca, Postman
  • Robotic Process Automation- Automation Anywhere, UI Path
  • Windows Automation- Winium, Tosca, Sikuli, AutoIT
  • Frameworks known- Data driven, Keyword driven, Page Object model, Hybrid, BDD(Cucumber), TestNG
  • Build Tools- Maven, Ant
  • DevOps- Have hands on experience in building pipeline using open source tools(Git, Cobertura, Jenkins, Sonarqube, Open source containers, maven)
  • Mobility Testing- Appium, Perfecto Cloud
  • CI/CD Tool- Jenkins

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