Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Shashank Rastogi

Shashank Rastogi

Noida

Summary

10 years and 6 months and very passionate about technology, networking and system administration. Strong with up-to-date Industry Certifications which is my pattern to prove quality and consistency. Professional with exceptional communication, problem-solving and decision-making skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

System Administrator

AgreeYa Solutions Pvt Ltd
02.2022 - Current
  • Company Overview: Client- Western Alliance Bank - U.S.
  • Responsible for installation and configuration of Azure services
  • Translate business requirements to technical
  • Assist with all stages of the test, development and maintenance
  • Manage Azure subscriptions
  • Manage resource groups
  • Manage role-based access control
  • Implement and manage storage
  • Import and export data to Azure
  • Implement Azure backup
  • Deploy and manage virtual machines (Create and configure VMs for Windows and Linux)
  • Manage VM's backups
  • Configure and manage virtual networks
  • Monitor and troubleshoot
  • Create and configure a Network Security Group
  • Implement Azure load balancer
  • Created, Tested and implemented the Azure CIS Policies.
  • Client- Western Alliance Bank - U.S.
  • Skills: Account Access Management, Mobile Device Management, Good knowledge of windows and Linux system, Hardware Management, Security and Monitoring

System Administrator

IT Forte Staffing Service Pvt. Ltd.
07.2015 - 02.2020
  • Company Overview: Client- U.S. Embassy, New Delhi
  • Providing application support to 2500+ users
  • Resolving the myService requests submitted by user for IT support
  • Providing support for software and applications
  • Providing support for license software
  • Providing support for outlook and other email related issues
  • Providing support for O365 outlook
  • Providing support for iPhone and laptop
  • Providing support for printer and scanners
  • Preparing the SOP for the issues
  • Documentation of request
  • Generating and maintaining the myService user data
  • Maintaining the myService database
  • Maintaining the SOP database
  • Providing support for mailbox distribution list access and troubleshooting
  • Providing Support for listserv
  • Providing support for COAST and E2
  • Monitoring and troubleshooting business critical applications.
  • Client- U.S. Embassy, New Delhi
  • Ability to plan integration and lead systems efforts.
  • Ability to work overtime to achieve company's goal and keep Customers happy.
  • Ability to work as an effective team player who can in line with the shared vision.
  • Ability to narrow down the problem and find the root cause to avoid any future failures.
  • Soft Skills: Good learner, Always ready to adapt new technologies, Good communication skills.

Engineer EUS (End User Support)

Microland Ltd.
06.2014 - 07.2015
  • Company Overview: Client- Bank of America (BACI)
  • Working on the tickets as per ITIL standards i.e., through Incident, Problem and Change Management tool like Maximo etc.
  • Working on Active Directory (User account management, share folder).
  • Providing Support to VIP users too.
  • Working on a common database tool like Service Centre & Maximo for raising & closing the tickets.
  • Installation of applications/Software and deployed the packages to users system remotely through SM Tools.
  • Provided support for various issues related to Microsoft Outlook.
  • Interacting with Bank of America other branches of Technology Teams on the issue and providing Remote Technical Support.
  • Installation and configuration of windows 7 & updating the Antivirus.
  • Client- Bank of America (BACI)

Education

B. Tech - ECE

UPTU
12.2013

Skills

  • Account Access Management (IAM)
  • CIS Compliance
  • Azure Networking, storage, computing, secret management
  • CI/CD Pipeline
  • Security and Monitoring

Certification

  • IA210-Sys Admin, DOS Trainings, 02/2022
  • Cybersecurity Foundation, Industrial Certification, 02/2022
  • RIIEL 7 (Redhat Enterprises Linux 7), Industrial Trainings, RHCSA Certified, 180-064-669

Timeline

System Administrator

AgreeYa Solutions Pvt Ltd
02.2022 - Current

System Administrator

IT Forte Staffing Service Pvt. Ltd.
07.2015 - 02.2020

Engineer EUS (End User Support)

Microland Ltd.
06.2014 - 07.2015

B. Tech - ECE

UPTU

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Shashank Rastogi