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Technical Program Manager II, Workday , Whole Foods Market Engineering Back Office Systems And Support

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Dynamic professional with a proven track record in customer service and problem-solving. Excelled in fast-paced environments, enhancing customer satisfaction and loyalty through effective communication and empathy. Adept at learning new technologies quickly. Achieved significant improvements in data accuracy and client response times, demonstrating a strong ability to collaborate with teams for optimal results.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Experience delivering customer service and administrative excellence, including clerical support and public interaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized Back Office Executive offering 6 years of hands-on experience providing managerial and administrative support to staff working in front office. Systematic and meticulous professional proficient in Pymidol CRM, LocoBuzz, Noble System Dialer paired with expertise in record maintenance and assist customer through call and social media platform. Collaborative team player always willing to go above and beyond.
To obtain employment with a company that promotes quality products and provides me with the opportunities to meet and exceed assigned goals. Smoothly manages both incoming and outgoing calls, social media, ORM & Dialer Handler dedicated to consistently surpassing service goals with unparalleled support for customer & client needs.

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Fostering seamless transition into new field with skills developed in fast-paced office environment. Demonstrating proven ability to manage data, streamline processes, and support administrative functions. Seeking to apply these transferable skills in new role to contribute to organizational success.

Shashank Shukla

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Back Office Executive

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High School Diploma -

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Back Office Executive

High School Diploma -

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