SHASHANK UPADHYAY
Pune
Summary
Accomplished expert with 11 years of experience in Software Testing, Scrum Master, and Business Analyst positions, presently directing End-to-End Testing and Product Ownership at Barclays Global Service Centre, concentrating on banking products.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Quality Engineer And Product Owner (Deposits)
Barclays Global Service Center
Pune
05.2021 - Current
- Led end-to-end quality engineering initiatives for customer-facing co-branded deposits product, ensuring robust quality across full SDLC.
- Acted as Product Owner, defining and managing product backlog aligned with evolving customer needs.
- Collaborated with cross-functional teams to drive alignment and deliver value-driven features while resolving blockers efficiently.
- Spearheaded development of test strategies and automation frameworks, enhancing release confidence and minimizing post-release defects by X%.
- Facilitated daily stand-ups, sprint planning, and retrospectives to maintain agile practices and promote continuous improvement.
- Incorporated user feedback and usability insights to guide product decisions and refine customer journey experiences.
- Managed UAT processes and coordinated go-live activities with stakeholders, ensuring smooth feature rollouts.
- Championed risk-based testing approaches to optimize quality assurance in product delivery.
Lead Quality Engineer (Loans and Cards)
Barclays Global Service Centre
Pune
05.2021 - Current
- Led end-to-end testing for AMQ upgrade to ensure quality assurance.
- Collaborated with cross-functional teams to communicate Active MQ functionalities.
- Engaged with tech leads to comprehend the entire implementation process.
- Developed comprehensive release and implementation plans in collaboration with technical teams.
- Created Jira dashboard for daily tracking of testing progress.
Lead Quality Assurance Engineer (Loans and Cards)
Barclays Global Service Centre
Pune
05.2021 - Current
- Oversaw end-to-end testing phases as Test Lead for banking loan products.
- Executed functional, regression, and integration testing on a consumer lending platform.
- Formulated comprehensive test plans and strategies with clear reporting for manual and automated tests.
- Managed release planning activities to coordinate feature sets with launch timelines.
- Facilitated key Scrum ceremonies to enhance team dynamics and overall performance.
- Mentored team members in Agile practices and quality assurance techniques.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products.
- Gathered and prioritized product requirements from stakeholders to optimize backlog management.
Senior Test Analyst (Health Care)
Nihilent Pvt. Ltd
Pune
11.2019 - 05.2021
- Delivered comprehensive testing services for health club chain applications, ensuring quality and functionality.
- Conducted scrum meetings to facilitate effective release planning and story grooming.
- Led UI and API testing automation across multiple applications to enhance efficiency.
- Presented sprint demos to stakeholders to showcase progress and collect valuable feedback.
- Created, reviewed, and executed test scripts while logging defects and managing databases.
- Implemented Jenkins pipeline to establish continuous testing processes.
- Developed flowcharts, DSRs, and test plans while maintaining up-to-date SharePoint documentation.
- Managed team of 8 QA members, providing mentorship to new employees for skill development.
Senior QA (Banking)
Infostretch Corporation (Apexon)
Pune
05.2018 - 11.2019
- Maintained high standards of application quality for banking services in a reputable bank.
- Facilitated scrum meetings to enhance collaboration during release planning and story grooming.
- Executed test scripts while logging defects and overseeing database management.
- Authored comprehensive test plans, DSRs, and RTM to support testing efforts.
- Trained new QA team members to ensure adherence to quality protocols.
Senior QA and Team Lead (Entertainment)
Globalstep Services Pvt. Ltd
Pune
02.2013 - 05.2018
- Oversaw quality assurance initiatives for diverse projects, guaranteeing robust technical quality.
- Led a team of 12, managing project execution from offshore.
- Collaborated with clients during night shifts to complete assigned tasks effectively.
- Communicated feedback to clients and team members to enhance project outcomes.
- Completed daily reports and maintained database systems for project tracking.
Education
B.Tech - ECE
Uttarakhand Technical University
Roorkee, Uttarakhand07.2013
Skills
- Jenkins and OpenShift
- Agile methodologies and Scrum
- UI, API and integration testing
- Regression testing
- Selenium automation
- Sprint planning and release management
- Test planning and backlog management
- User story creation and refinement
- Kibana monitoring
- Gherkin syntax for BDD
Accomplishments
- Improved Testing Efficiency: Increased testing efficiency by 25% using automated scripts and jenkins pipelines.
- Project Delivery Acceleration: Led a project team achieving 30% faster delivery timeline.
- Defect Rate Reduction: Reduced defect rate by 20% through rigorous QA processes.
- Team Mentorship Success: Mentored team leading to 50% improvement in Agile practices.
Hobbies and Interests
- Enjoys singing
- Travelling
Certification
Gen AI: Navigate the Landscape - Google Cloud
Artificial Intelligence Micro-Certification (AIC)™️ - Product School
Product Discovery Certification - Pendo.io
Enterprise Design Thinking Practitioner - IBM
API Product Manager - API Academy
Certified ScrumMaster® - Scrum Alliance
Introduction to CBAP - Simplilearn
Timeline
Lead Quality Engineer And Product Owner (Deposits)
Barclays Global Service Center
05.2021 - Current
Lead Quality Engineer (Loans and Cards)
Barclays Global Service Centre
05.2021 - Current
Lead Quality Assurance Engineer (Loans and Cards)
Barclays Global Service Centre
05.2021 - Current
Senior Test Analyst (Health Care)
Nihilent Pvt. Ltd
11.2019 - 05.2021
Senior QA (Banking)
Infostretch Corporation (Apexon)
05.2018 - 11.2019
Senior QA and Team Lead (Entertainment)
Globalstep Services Pvt. Ltd
02.2013 - 05.2018
B.Tech - ECE
Uttarakhand Technical University
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