Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shashank Shankar Mishra

Shashank Shankar Mishra

IT Manager
Gurugram,HR

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Adept individual with more than 15 years working as Manager for an average of $14 Million yearly revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.

Overview

16
16
years of professional experience
5
5
Certifications

Work History

Manager

Deloitte
09.2013 - Current
  • Experienced working and collaborating with a cross-functional, geographically dispersed team, customer base, channel partners, systems integrators, third-party developers and constantly managed expectations
  • Communicated with leaders across the organization to ensure transparency into delivery progress, challenges, risks and mitigation plans.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed and coordinated all aspects of release management, including but not limited to, release planning, impact assessment, change management, and release communication.
  • Developed detailed project plans, timelines, budgets and monitored and ensured to meet all the project objectives as per schedule and within budget
  • Launched quality assurance practices for each phase of development
  • Launched new products and services with thorough market research, leading to increased efficiency and revenue growth
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Served as a servant leader for the Scrum team, ensured that the team have the resources and support needed to deliver high-quality products.
  • Managed and prioritized the product backlog with the product owner. Facilitated the Agile Scrum process, including sprint planning, daily stand-ups, sprint reviews, and sprint retrospectives. Coordinated with scrum masters from multiple release trains and resolved interdependencies and impediments

Senior Associate Consultant

Infosys Ltd.
04.2013 - 09.2013
  • Mentored junior consultants to develop their skills and advance their careers within the organization.
  • Led development and Operate team of 60+ practitioners with end to end development and sustain activities
  • Interacted with team and clients to develop and coordinate project requirements and workflow.
  • Monitored and frequently reported on project status to clients and verified projects met client requirements and quality standards.
  • Implemented practices and procedures to reduce expenditures and increase savings.

Senior Software Engineer

Accenture Services Private
08.2009 - 04.2013
  • Authored code fixes and enhancements for inclusion in future code releases and patches using ETL tool
  • Designed and developed forward-thinking systems that meet user needs and improve productivity.
  • Tuned systems to boost performance.
  • Analyzed proposed technical solutions based on customer requirements.
  • Developed reusable codes to optimize the entire platform and reducing build effort by 28%
  • Led team of 15 to build and deliver integration platform with varying source systems

Developer

Aditi Computers
05.2008 - 07.2009
  • Designed and developed reusable scripts to validate billing information.
  • Implemented rigorous testing procedures to identify and resolve potential bugs in the billing system.
  • Discussed issues with team members to provide resolution and apply best practices.

Education

MBA - Human Resources Management

IGNOU
Delhi
04.2001 -

Bachelor of Technology - Computer Science And Engineering

UPTU
Agra
04.2001 -

Skills

Project Management

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Certification

Certified Scrum Master

Timeline

Manager

Deloitte
09.2013 - Current

Senior Associate Consultant

Infosys Ltd.
04.2013 - 09.2013

Senior Software Engineer

Accenture Services Private
08.2009 - 04.2013

Developer

Aditi Computers
05.2008 - 07.2009

MBA - Human Resources Management

IGNOU
04.2001 -

Bachelor of Technology - Computer Science And Engineering

UPTU
04.2001 -
Shashank Shankar MishraIT Manager