Shashank Shankar Mishra
IT Manager
Gurugram,HR
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Adept individual with more than 15 years working as Manager for an average of $14 Million yearly revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals.
Overview
16
16
years of professional experience
5
5
Certifications
Work History
Manager
Deloitte
09.2013 - Current
- Experienced working and collaborating with a cross-functional, geographically dispersed team, customer base, channel partners, systems integrators, third-party developers and constantly managed expectations
- Communicated with leaders across the organization to ensure transparency into delivery progress, challenges, risks and mitigation plans.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed and coordinated all aspects of release management, including but not limited to, release planning, impact assessment, change management, and release communication.
- Developed detailed project plans, timelines, budgets and monitored and ensured to meet all the project objectives as per schedule and within budget
- Launched quality assurance practices for each phase of development
- Launched new products and services with thorough market research, leading to increased efficiency and revenue growth
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Served as a servant leader for the Scrum team, ensured that the team have the resources and support needed to deliver high-quality products.
- Managed and prioritized the product backlog with the product owner. Facilitated the Agile Scrum process, including sprint planning, daily stand-ups, sprint reviews, and sprint retrospectives. Coordinated with scrum masters from multiple release trains and resolved interdependencies and impediments
Senior Associate Consultant
Infosys Ltd.
04.2013 - 09.2013
- Mentored junior consultants to develop their skills and advance their careers within the organization.
- Led development and Operate team of 60+ practitioners with end to end development and sustain activities
- Interacted with team and clients to develop and coordinate project requirements and workflow.
- Monitored and frequently reported on project status to clients and verified projects met client requirements and quality standards.
- Implemented practices and procedures to reduce expenditures and increase savings.
Senior Software Engineer
Accenture Services Private
08.2009 - 04.2013
- Authored code fixes and enhancements for inclusion in future code releases and patches using ETL tool
- Designed and developed forward-thinking systems that meet user needs and improve productivity.
- Tuned systems to boost performance.
- Analyzed proposed technical solutions based on customer requirements.
- Developed reusable codes to optimize the entire platform and reducing build effort by 28%
- Led team of 15 to build and deliver integration platform with varying source systems
Developer
Aditi Computers
05.2008 - 07.2009
- Designed and developed reusable scripts to validate billing information.
- Implemented rigorous testing procedures to identify and resolve potential bugs in the billing system.
- Discussed issues with team members to provide resolution and apply best practices.
Education
MBA - Human Resources Management
IGNOU
Delhi 04.2001 -
Bachelor of Technology - Computer Science And Engineering
UPTU
Agra 04.2001 -
Skills
Project Management
Technical IT Management
Scrum Master
Product Owner
Relationship Building
Performance Evaluation
Hiring and Training
Certification
Certified Scrum Master
Timeline
Manager
Deloitte
09.2013 - Current
Senior Associate Consultant
Infosys Ltd.
04.2013 - 09.2013
Senior Software Engineer
Accenture Services Private
08.2009 - 04.2013
Developer
Aditi Computers
05.2008 - 07.2009
MBA - Human Resources Management
IGNOU
04.2001 -
Bachelor of Technology - Computer Science And Engineering
UPTU
04.2001 -