SHASHI BHAN
Kanpur
Summary
I am a highly driven recent business school graduate seeking a full-time position in finance where I can lend my knowledge of market analytics to help your organization improve profitability.
Overview
2
2
years of professional experience
Work History
Front Office Associate
RAAJ BHAAVAN CLARKS INN
01.2024 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Front office Associate
Hotel kohinoor
03.2022 - 01.2024
- Management is to good
- Built constructive working relationship with Sales & Marketing, Tour Operators, Wholesalers and Online Travel Agents
- Provide one to one training on colleagues who are doing departmental cross training
- Provide group refresher training for all front line colleagues.
- Handled guest complaints professionally, resolving issues quickly to maintain positive relationships.
- Managed reservation system, accurately inputting bookings and managing cancellations or changes.
Education
High School Diploma -
V P INT COLL LAXMANPUR KANPUR
Kanpur, IndiaRaj Narayan Inter College Shambhua Kanpur Nagar
01.2019
Skills
- Hospitality management
- Problem-solving skills
- Guest Relations
- Time Management
- Listening Skills
- Mail Management
- Records Management
Personal Information
- Date of Birth: 08/14/03
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
References
- References I hereby declare that the above furnished details are true and correct to the best of my to do: Choose the right reference, who knows your abilities and work ethic well
- Make sure your reference details are correct and up to date
Projects
Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers or the guests. Assists in sending guest messages or faxes. Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no-shows Assists in handling room lock problems. Prepares and checks for VIP's arrival and escorts guests to rooms. Co-ordinates with all departments concerned in order to maintain Front Office functions properly. Operates the front office computer system in order to assist front office attendants
Languages
Hindi
English
Timeline
Front Office Associate
RAAJ BHAAVAN CLARKS INN
01.2024 - Current
Front office Associate
Hotel kohinoor
03.2022 - 01.2024
High School Diploma -
V P INT COLL LAXMANPUR KANPUR
Raj Narayan Inter College Shambhua Kanpur Nagar
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Ids
Similar Profiles
Prashant k. RaghavPrashant k. Raghav
General Manager (sales & Operations) at Hotel Clarks InnGeneral Manager (sales & Operations) at Hotel Clarks Inn
Bhanu Pratap SinghBhanu Pratap Singh
Housekeeper at Hotel Clarks Inn Express, JammuHousekeeper at Hotel Clarks Inn Express, Jammu
SIDHARTH MISHRASIDHARTH MISHRA
SR CHEF DE PARTIE at CLARKS INN SUITES HOTELSR CHEF DE PARTIE at CLARKS INN SUITES HOTEL