Summary
Overview
Work History
Education
Skills
Websites
Timeline
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SHASHI BHUSAN RANASINGH

Bellary

Summary

Deputy Manager at JSW Steel Limited, specializing in customer complaint resolution, spearheading internal quality enhancements, and directing cross-functional initiatives throughout entire value chain—from production to supply management and end application.

Overview

7
7
years of professional experience

Work History

Deputy Manager

JSW Steel Limited
Bellary
08.2023 - Current
  • Manage customer complaints for HR and HRPO products in the South zone retail segment.
  • Drive internal quality improvement initiatives and defect reduction strategies.
  • Collaborate with cross-functional teams to analyse and resolve product issues.
  • Ensure compliance with quality standards, enhancing customer satisfaction.
  • Implement corrective and preventive actions to mitigate product defects.
  • Provide insights for product development and continuous process improvement.

Vocational Trainee

Steel Authority of India Limited
Rourkela
05.2018 - 06.2018
  • Studied the process of iron making and the operation of blast furnace & other auxiliary equipment.
  • Focused on the processes carried out in SMS-II, (Converter, LHF, CCM) and studied the operation of each section and the procedure of the steel making.

Education

Master of Technology -

Indian Institute of Technology
Chennai, India
06.2023

Bachelor of Technology -

Indira Gandhi Institute of Technology
Angul, India
08.2020

Skills

  • Product and service sales
  • Customer service and satisfaction
  • Project management abilities
  • Process improvement strategies
  • Business development
  • Quality assurance
  • Customer relationship management
  • Cost analysis and savings
  • Decision-making capacity
  • Customer relationship management (CRM)

Timeline

Deputy Manager

JSW Steel Limited
08.2023 - Current

Vocational Trainee

Steel Authority of India Limited
05.2018 - 06.2018

Master of Technology -

Indian Institute of Technology

Bachelor of Technology -

Indira Gandhi Institute of Technology

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SHASHI BHUSAN RANASINGH