SHASHI PRAKASH
Deputy Food And Beverage Manager
Bareilly,UP
Summary
Assistant Food and Beverage Manager leading Food & Beverage operations, budgeting, vendor coordination, and guest satisfaction across branded hotel outlets. Drives talent management, menu planning, and service standards while reviewing cost, revenue, and P&L performance. Strengthens audit readiness and process improvement through weekly, monthly, and quarterly reporting.
Overview
15
15
years of professional experience
Work History
Assistant Food and Beverage Manager
Four Points by Sheraton Jaipur, City Square
10.2021 - Current
- Leading Food & Beverage Team: Operations & Revenues
- Development and maintenance of budget.
- Talent Management: Training, Succession Planning, Appraisal, Coaching.
- Project and Event Management.
- F&B Marketing Planning.
- Ensuring exceptional guest satisfaction.
- Food & Beverage Menu Planning as per Brand Standards
- Vendor Management: Beverage & Catering
- High Focus on Guest Satisfaction Results, Continuous Process Improvement
- Data Management: Weekly, Monthly, Quarterly Reports on Cost, Revenue, P&L, MOM & Action Plan of Review Meetings
- Marriott's Brand Standards Audit Compliance
Assistant Restaurant Manager
Four Points by Sheraton
08.2018 - 10.2021
- Responsible for entire Restaurants operations, revenues, cost management & Budgets with a team of 18 members
- Introduced a minimum of one touch-point per quarter- an innovative idea to keep Food & beverage evolving
- Conducted “SMART START” module for all new Food and Beverage service employees and delivered departmental orientation training for all new employees.
- Completed TQM course and was part of the core team in the hotel to maintain and uplift the standards
- Supervised Team Members for Operational Excellence, Problem Resolution
- Conducted daily / shift briefing & Continuous Updating of Relevant Information & Events.
- Delegations: Tasks, Project, Inventory & Administration
Executive
Anya Hotel
12.2015 - 08.2018
- Positioned the restaurant as one of the best Beer Garden restaurants in Gurgaon.
- Oversee operations of 80 to 114-seat capacity restaurants
- Supervision of Team Members for Operational Excellence, Problem Resolution
- Conduct daily / shift briefing & Continuous Updating of Relevant Information & Events.
- Delegations: Tasks, Project, Inventory & Administration
Sr. Associate
The Eros Hotel
05.2013 - 12.2015
- Active Team Member in Fast Paced Restaurant Operations
- Be conversant with all items on the menu and emphasize on up selling.
- To have a complete understanding and adhere to the Hotel's policy relating to fire, hygiene, health, and safety.
Jay Pee Palace & Convention Centre
09.2011 - 04.2013
- Welcoming and seating guests.
- Accurately taking orders for food and drinks and communicating orders to the kitchen.
- Making Recommendations
- Delivering Food and drinks.
Education
Bachelor - Hotel Management & Catering Technology
MJP Rohilkhand University
BareillyIntermediate - undefined
CBSE Board
High school - undefined
CBSE Board
Skills
F&B operations
Restaurant operations
Banquet operations
Menu planning
Service standards
Talent management
Revenue budgeting & forecasting
Guest satisfaction
Inter & intra department collaboration
Yield management
Interests
Interests - Sports and Music
Accomplishments
Highest Guest Voice Hotel Award for Top Scorer In 2023 in Four Points by Sheraton, Jaipur, Top Zomato and Nearby ranking for 1st Story Outlet in Jaipur., Lead concept of additional F&B outlet at poolside and club Lounge for premium guests., Successful and hassle-free refurbishment of F&B outlets in peak business months., Received Manager of the Year 2021-22 at Four Points by Sheraton Jaipur., Received Employee of the Month, and Executive of the quarter at Anya Gurgaon., Two times nominees of Employee of the Year at Anya Gurgaon.
Timeline
Assistant Food and Beverage Manager
Four Points by Sheraton Jaipur, City Square
10.2021 - Current
Assistant Restaurant Manager
Four Points by Sheraton
08.2018 - 10.2021
Executive
Anya Hotel
12.2015 - 08.2018
Sr. Associate
The Eros Hotel
05.2013 - 12.2015
Jay Pee Palace & Convention Centre
09.2011 - 04.2013
High school - undefined
CBSE Board
Intermediate - undefined
CBSE Board
Bachelor - Hotel Management & Catering Technology
MJP Rohilkhand University