Shashikant Pawar
Mumbai
Summary
Intelligent manager with a seasoned record of experience in areas such as technology development and management. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Collaborates across functions to outline and achieve project targets. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Project Mangement/Application Support Manager
SBM Bank India ITD
Mumbai
10.2023 - Current
- Managed IT functions for financial instruments, including UPI, prepaid cards, credit cards, and debit cards.
- Managed projects raised by business/product while adhering to SDLC and project management process.
- Collaborated and learned expertise on banking and payment products under the domain.
- Developed and implemented IT policies and procedures for application support.
- Provided technical support to end users for various software applications.
Business Analyst
FINO PAYMENTS BANK
Mumbai
08.2021 - 09.2023
- Collaborated with the IT team on system design specifications necessary for product development.
- Presented complex technical concepts in clear manner suitable for non-technical audiences.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Designed test plans, scenarios, scripts, cases, and results matrices to validate system functionality.
- Created business documentation (BRD) for accuracy and completeness prior to submission for review by senior management.
- Evaluated business processes for improvement opportunities through automation or streamlining.
- Project management for change request, configuration, compliance requirements raised by the business/product team related cards.
Education
MBA - Operations Management
Sydenham Institute of Management
Mumbai06-2021
Bachelor of Engineering - Mechanical Engineering
Government College of Engineering Aurangabad
Auranagabad06-2018
Skills
- Incident Management
- Problem Resolution
- Goal Setting
- Risk Management
- System monitoring
- Resource Allocation
- Project tracking
- Strategic Planning
Certification
- Lean Six Sigma Green Belt Certification
- Digital Personal Data Protection (DPDP Act)
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
References
References available upon request.
Timeline
Project Mangement/Application Support Manager
SBM Bank India ITD
10.2023 - Current
Business Analyst
FINO PAYMENTS BANK
08.2021 - 09.2023
MBA - Operations Management
Sydenham Institute of Management
Bachelor of Engineering - Mechanical Engineering
Government College of Engineering Aurangabad
- Lean Six Sigma Green Belt Certification
- Digital Personal Data Protection (DPDP Act)
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