Typography, visual identity, motion graphics and guitar
Years of Internal communications experience
Shashikiran Jeppu
Internal Communications Lead
Mumbai
Summary
Communications leader with over a decade of experience in designing and executing campaigns that drive employee engagement and strengthen brand consistency. Skilled in managing creative teams, producing award-winning content, and optimizing processes for both internal and external communications. Adept at vendor management, project delivery, and collaborative stakeholder engagement.
Overview
12
12
Work History
Internal Communications Lead
Thoughtcom India Private Limited
11.2013 - Current
- Led a five-member team to deliver award-winning projects, including an interactive gamified campaign that achieved 41% employee engagement (AD World Showdown & ICL).
- Developed and executed external advertising and social media campaigns for major clients, overseeing radio, digital, and print deliverables to ensure stakeholder satisfaction.
- Produced a wide range of communication materials (newsletters, mailers, microsites, brochures, AVs, and event collateral), always ensuring alignment with brand guidelines and business goals.
- Managed vendor relationships, handled contract negotiation, quality oversight, and ensured timely payments to support efficient campaign delivery.
- Streamlined billing and project management to reduce errors and accelerate payment cycles.
- Organized and managed major corporate events, including leadership town halls and engagement programs.
- Created reports and presentations for leadership using PowerPoint and Canva.
- Maintained proficiency in SharePoint and content management systems for digital communication and resource deployment.
Workforce Management & Customer Service
BPO Industry (Wipro, Convergys, Serco, GTL)
01.2001 - 01.2008
- Scheduled workforce, analyzed call volume trends, and created operational reports to support service excellence.
Education
MBA - Marketing
Welingkar Institute
Mumbai 04.2001 -
Diploma - Visual Effects
Frameboxx Animation & Visual Effects
Mumbai01.2010
Bachelor of Commerce - Financial Accounting
Mumbai University
Mumbai01.2000
Skills
Communication strategy and campaign management
Certification
Advanced Analytics in R (Udemy, ongoing)
Interests
Awards
AD World Showdown & ICL: Led interactive gamified campaign achieving 41% engagement, Corporate Video Awards: Social responsibility films on girl child education and women empowerment, Oscar-winning compositing team member: "Life of Pi"
Timeline
Internal Communications Lead
Thoughtcom India Private Limited
11.2013 - Current
MBA - Marketing
Welingkar Institute
04.2001 -
Workforce Management & Customer Service
BPO Industry (Wipro, Convergys, Serco, GTL)
01.2001 - 01.2008
Diploma - Visual Effects
Frameboxx Animation & Visual Effects
Bachelor of Commerce - Financial Accounting
Mumbai University
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