Shashwat Singh
Gorakhpur
Summary
A highly motivated and disciplined BBA (Honours) graduate with internship experience in both Human Resources and Customer Support domains. Possesses a foundational understanding of recruitment processes, employee engagement, client interaction, and service resolution. Demonstrates strong communication skills, attention to detail, and the ability to adapt in professional environments. Seeking to leverage academic knowledge and practical experience to contribute effectively to organizational objectives in HR or client-facing roles.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Human Resource Trainee
Cook n Klean
07.2024 - 08.2024
- Develop and implement comprehensive marketing strategies aligned with overall business objectives.
- Communicating and interacting.
- Scheduling the interviews with interested candidates.
- Work from 25 July - 25 Aug 2024.
Human Resource Intern
PrestamoThailand Company Limited
06.2024 - 08.2024
- Maintaining the records of Employees.
- Develop and implement interactive communications within the organization with overall business objectives.
- Work from 5th June - 2 Aug 2024.
Human Resource Trainee
Movenpick Hotel,Bangkok,Thailand
Bangkok
06.2023 - 08.2023
- Keeping track of employee records, including hiring, promotion, and disciplinary actions
- Participating in group discussion and interactive session.
- Maintaining the payroll records of Employees.
- Training the international employees about the basic indian culture.
- Work from 20th June - 5 Aug 2023.
Customer Support Intern
The Affordable Organic
04.2023 - 07.2023
- Gather and report customer feedback to improve services.
- Responding Effectively to Unexpected Situations.
- Resolving order issues with distribution partners, closely reviewing customer order data and resolving data discrepancies.
- Work from 2 April - 5 July 2025.
Education
BBA -
Madan Mohan Malaviya Institute of Technology
Gorakhpur, India08-2024
Intermediate Certificate - Commerce
Surmount International School
Gorakhpur, India 07-2021
Skills
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Customer relationship management
- Adaptability and flexibility
Certification
- HR certification from GE Aerospace
- Certification from Accenture in data analytics
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Thai
Intermediate (B1)
B1
Accomplishments
Course on Computer Concepts (CCC) – National Institute of Electronics & Information Technology (NIELIT)
Completed | 2021 with B Grade.
Proficient in basic computer operations, MS Office, internet usage, and digital communication tools.
Timeline
Human Resource Trainee
Cook n Klean
07.2024 - 08.2024
Human Resource Intern
PrestamoThailand Company Limited
06.2024 - 08.2024
Human Resource Trainee
Movenpick Hotel,Bangkok,Thailand
06.2023 - 08.2023
Customer Support Intern
The Affordable Organic
04.2023 - 07.2023
BBA -
Madan Mohan Malaviya Institute of Technology
Intermediate Certificate - Commerce
Surmount International School