Hi, I’m
SHATABDI KAR
Lead Product Owner
Pune,Maharashtra
Summary
Strategic and outcome-driven Product Owner with 13+ years in Payments and Banking technology, driving API-led product development, platform integrations, and digital transformation for Corporate and Private clients. Seeking a challenging role to lead inspired teams, solve complex business problems and deliver exceptional value to the clients and organization.
Overview
15
years of professional experience
2
Certifications
Work History
CITIBANKPune
Lead Product Owner Private Banking
02.2020 - Current
Job overview
- Analyzed, defined and prioritized business requirements for complex strategic global initiative .
- Worked closely with Product managers, UI/UX team and technical leads in defining details for business requirements, specifications documents and API strategy.
- Streamlined backlog management, ensuring alignment with strategic goals and timely feature delivery.
- Coordinated beta testing programs to gather user feedback, refining product features before general release.
- Translated technical requirements into user stories, bridging gap between development teams and non-technical stakeholders.
- Conducted usability studies to identify pain points and opportunities for improving user interface and experience.
- Analyzed user adoption pattern using tools like Glassbox to identify areas for improvement.
- Owned and prioritized product backlog.
- Participated in bringing clarity of thoughts to the engineering team and cross functional teams by defining the flows and interfaces for all channels (UI, API and backed).
- Collaborated with application owners as a functional counterpart for Solution identification and estimation.
- Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
- Facilitated cross-functional team meetings to address bottlenecks, improving overall project communication and execution.
FISERV
Senior Product Owner
07.2019 - 01.2020
Job overview
- Participated in defining product vision, scope, and backlog prioritization with product managers.
- Provided leadership and guidance to engineering team as primary product representative.
- Collaborated with product for feature backlog review prior to development increments.
- Validated feature outcomes to ensure alignment with stakeholder objective and real business value.
- Demonstrated developed features to stakeholders in timely manner.
- Identified and resolved risks and dependencies promptly with product, Scrum masters and relevant stakeholders.
- Improved user experience through regular collaboration with UX designers and incorporating feedback from end users.
- Created and maintained comprehensive product documentation, ensuring all team members had access to up-to-date information on project requirements, features, and specifications.
- Achieved consistent on-time product releases by effectively managing resources and prioritizing tasks according to business goals.
INFOSYSPune
Senior Business Analyst, Corporate Banking
11.2017 - 07.2019
Job overview
- Conducted comprehensive analysis of current “as-is” processes and systems to define scope and created “to be” processes for Payment channel.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives. Involved in creation of mapping documents (MT to MX mapping) for the digital transformation program.
- Analyzed legacy codes to define rules and mapping for the digital integrations.
- Managed UAT and reviewed QA developed test cases.
- Supported for production issues and addressed user queries.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Enhanced stakeholder engagement through effective communication of complex data and insights.
TATA CONSULTANCY SERVICES (TCS)Pune
Business Analyst (Techno-Functional), Commercial Banking
01.2011 - 01.2017
Job overview
- Worked in a techno-functional role spanning requirements gathering, system analysis and implementing technical changes using COBOL programming.
- Facilitated the teams transition from Waterfall to Agile delivery model, improving release cadence and quality.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
Education
Christ Church Girls SchoolJabalpur
B.Tech from Electronics & Communication Engineering
01.2011
Skills
Certification
SAFe Product Owner / Product Manager
Accomplishments
- Delivered API-first enhanced Digital experience for private bank clients in US for web and mobile channels.
- Implemented digital payment solutions replacing manual callbacks with automated approval flows—adopted globally by private bank clients.
- Integrated Google Pay APIs for U.S. bill payments, expanding digital payment channels and improving user experience.
- Led UK Faster Payments integration and ISO20022 migration, coordinating with cross-functional and regulatory teams.
- Spearheaded digital transformation of payment channels, reducing manual touchpoints and optimizing transaction workflows.
- Partnered with engineering teams to define and document internal/external APIs ensuring security, scalability, and usability.
Timeline
Lead Product Owner Private Banking
CITIBANK
02.2020 - Current
Senior Product Owner
FISERV
07.2019 - 01.2020
Senior Business Analyst, Corporate Banking
INFOSYS
11.2017 - 07.2019
Business Analyst (Techno-Functional), Commercial Banking
TATA CONSULTANCY SERVICES (TCS)
01.2011 - 01.2017
Christ Church Girls School
B.Tech from Electronics & Communication Engineering