Shaunak Mukherjee
SAP EHS Consultant
Kolkata
Summary
SAP EHS Consultant supporting Product Safety, SDS generation and distribution, Global Label Management, and Dangerous Goods Management across AMS and production support. Resolves incidents, service requests, change requests, and regulatory issues while maintaining SLA targets and system stability. Strengthens compliance through root cause analysis, WWI template maintenance, content updates, and cross-functional support.
Overview
3
3
Languages
4
4
years of professional experience
Work History
SAP EHS Consultant
Cognizant Technology Solutions
01.2023 - Current
- Delivered AMS support for SAP EHS Product Safety (PS) by resolving incidents, service requests, change requests, and production issues, consistently meeting SLA targets.
- Configured and maintained Property Tree, Phrase Management, Rule Sets, and WWI Templates, ensuring accurate and compliant generation of Safety Data Sheets (SDS).
- Performed root cause analysis and functional support for SDS Generation & Distribution, Global Label Management (GLM), and Hazardous Distribution Management (HDM).
- Supported Dangerous Goods Management (DGM) and Substance Volume Tracking, ensuring compliance with GHS, REACH, CLP, and OSHA regulations.
- Executed quarterly SERC Content Updates and validated regulatory content across SAP landscapes.
- Monitored and resolved issues related to WWI Server, Expert Server, Open Content Connector (OCC), IDoc processing, and background jobs to ensure system stability.
- Collaborated with global business users and technical teams to gather requirements and provide effective production support, enhancing issue resolution efficiency.
- Prepared functional documentation, SOPs, and knowledge articles while contributing to release management and continuous process improvements.
- Supported SAP EHS system administration activities, including printer configuration and troubleshooting, to ensure uninterrupted business operations.
Education
Bachelor in Technology - Electronics and Communication Engineering
Future Institute of Engineering And Management
Kolkata, India2023
Higher Secondary Education -
Delhi Public School Ruby Park Kolkata
Kolkata, India2019
Secondary Education -
South Point High School
Kolkata, India2017
Skills
- SAP EHS Product Safety (PS)
- Safety Data Sheets (SDS)
- Global Label Management (GLM)
- Dangerous Goods Management (DGM)
- WWI (Templates, Server & Expert Server)
- Property Tree
- Phrase Management & Rule Sets
- Open Content Connector (OCC) & IDoc Monitoring
- Substance Volume Tracking
- SERC Content Updates
- Application Management Services (AMS)
- Incident, Problem & Change Management
- Production Support & Batch Job Monitoring
- Functional Documentation & Root Cause Analysis
- Regulatory Compliance (GHS, REACH, CLP, OSHA)
Timeline
SAP EHS Consultant
Cognizant Technology Solutions
01.2023 - Current
Bachelor in Technology - Electronics and Communication Engineering
Future Institute of Engineering And Management
Higher Secondary Education -
Delhi Public School Ruby Park Kolkata
Secondary Education -
South Point High School