Open To Work
SHEEBA JOY
Sr. Management
Coimbatore,TN
Work Preference
Summary
Dynamic business leader with a proven track record at BOT VFX, driving operational excellence and strategic growth across multiple delivery centres. Expert in business transformation and stakeholder management, I successfully managed a $20 million portfolio, enhancing efficiency through digital initiatives and fostering leadership development within a diverse team of over 300 professionals. Highly competent Business Head with background in overseeing business operations and providing strategic leadership. Strengths include implementing strategic plans, driving profitability, and developing strong client relationships. Have demonstrated success in improving operational efficiency and implementing innovative solutions to complex business problems. Committed to fostering team growth and driving business forward.
Overview
20
20
years of professional experience
Work History
Business Head – Delivery Centres
BOT VFX
07.2023 - Current
- Provide strategic leadership for multiple delivery centres across Chennai, Coimbatore, Hyderabad and Pune, ensuring operational excellence, customer satisfaction, governance and sustainable growth.
- Lead end-to-end operations across four delivery centers.
- Manage an operational portfolio exceeding US$20 million.
- Provided leadership for over 300 professionals.
- Built and managed ecosystem of 26 strategic outsourcing partners to enhance service delivery.
- Drive business transformation and continuous improvement initiatives.
- Strengthen leadership capability through mentoring and succession planning.
- Collaborate with executive leadership to support organizational growth.
- Successfully scaled multi-location operations while maintaining delivery quality.
- Established standardized governance and performance management frameworks.
- Improved operational efficiency through digital transformation initiatives.
- Led enterprise-wide process improvement initiatives using Lean methodologies.
Associate Director
Cognizant
Coimbatore
01.2020 - 07.2023
- Held progressive leadership roles across business operations, transformation and delivery management, successfully leading large teams, improving customer outcomes and driving sustainable business growth.
- Career highlights include:
- Scaling operations during periods of rapid organizational growth.
- Leading cross-functional transformation initiatives.
- Managing geographically distributed teams.
- Driving customer-focused operational improvements.
- Building collaborative relationships across internal and external stakeholders.
- Developing future leaders through coaching and mentoring.
- Led cross-functional teams to drive strategic initiatives and enhance project outcomes.
MAJOR LEADERSHIP ACHIEVEMENTS
Cognizant, UBS
05.2006 - 03.2017
- Led large-scale organizational transformation initiatives.
- Managed annual operational budgets exceeding US$20 million.
- Successfully led teams comprising more than 300 professionals.
- Built and governed a strategic partner network of 26 organizations.
- Introduced governance frameworks that improved operational transparency.
- Implemented KPI-driven management systems.
- Developed leadership capability across multiple organizational levels.
- Led digital transformation and workflow modernization initiatives.
- Championed continuous improvement and operational excellence.
Education
Doctor of Philosophy (Ph.D.) - Economics
Bharathiar University
MBE -
Bharathiar Univerity
Skills
- Strategic Leadership
- Business Transformation
- Innovation
- Digital Transformation
- Public–Private Partnerships
- Stakeholder Management
- Multi-site Operations
- Organizational Development
- Leadership Development
- Governance & Compliance
- Performance Management
- Process Excellence
- Change Management
- Financial Management
- Partner Ecosystem Development
- Risk Management
- Operational Excellence
- Entrepreneurship
- Startup Ecosystem
- Strategy
- Operations
- Public Policy
- Leadership
- Performance Excellence
- Partnerships
- Program Management
- Stakeholder Engagement
Executive Strengths
- Strategic Leadership
- Business Transformation
- Innovation & Digital Transformation
- Public–Private Partnerships
- Stakeholder Management
- Multi-site Operations
- Organizational Development
- Leadership Development
- Governance & Compliance
- Performance Management
- Process Excellence
- Change Management
- Financial Management
- Partner Ecosystem Development
- Risk Management
- Operational Excellence
Previous Leadership Experience
Held progressive leadership roles across business operations, transformation and delivery management, successfully leading large teams, improving customer outcomes and driving sustainable business growth., Scaling operations during periods of rapid organizational growth., Leading cross-functional transformation initiatives., Managing geographically distributed teams., Driving customer-focused operational improvements., Building collaborative relationships across internal and external stakeholders., Developing future leaders through coaching and mentoring.
Major Leadership Achievements
- Led large-scale organizational transformation initiatives.
- Managed annual operational budgets exceeding US$20 million.
- Successfully led teams comprising more than 300 professionals.
- Built and governed a strategic partner network of 26 organizations.
- Introduced governance frameworks that improved operational transparency.
- Implemented KPI-driven management systems.
- Developed leadership capability across multiple organizational levels.
- Led digital transformation and workflow modernization initiatives.
- Championed continuous improvement and operational excellence.
Leadership Philosophy
I believe sustainable organizational success is built through empowered people, disciplined execution, measurable outcomes, and collaborative leadership. My approach focuses on creating high-performing teams, fostering innovation, establishing strong governance, and building partnerships that create long-term value for all stakeholders.
Board Level Competencies
- Organizational Strategy
- Innovation Ecosystem Development
- Governance
- Financial Oversight
- Risk Management
- Digital Transformation
- Talent Development
- Stakeholder Engagement
- Public–Private Collaboration
- Organizational Scaling
Selected Keywords
- Business Transformation
- Innovation
- Entrepreneurship
- Startup Ecosystem
- Strategy
- Operations
- Governance
- Public Policy
- Leadership
- Digital Transformation
- Performance Excellence
- Partnerships
- Change Management
- Program Management
- Organizational Development
- Financial Management
- Stakeholder Engagement
Executive Profile - Summary
Senior business leader with over 18 years of experience driving business transformation, operational excellence, strategic partnerships, and organizational growth across technology-enabled services. Proven expertise in leading multi-location operations, managing annual operational budgets exceeding US$40 million, overseeing 300+ professionals, and building scalable delivery organizations. Expertise in a vendor ecosystem right from onboarding to billing. Recognized for developing governance frameworks, strengthening partner ecosystems, driving digital transformation, mentoring future leaders, and delivering measurable business outcomes. Experienced in collaborating with cross-functional teams, executive leadership, customers, and external partners to implement enterprise-wide strategic initiatives. Seeking to leverage this experience to lead Tamil Nadu Startup and Innovation Mission (StartupTN), enabling innovation, entrepreneurship, inclusive economic growth, and a globally competitive startup ecosystem.
Professional Development
- Leadership Development
- Lean Six Sigma
- Strategic Planning
- Change Management
- Process Excellence
- Project Management
Timeline
Business Head – Delivery Centres
BOT VFX
07.2023 - Current
Associate Director
Cognizant
01.2020 - 07.2023
MAJOR LEADERSHIP ACHIEVEMENTS
Cognizant, UBS
05.2006 - 03.2017
Doctor of Philosophy (Ph.D.) - Economics
Bharathiar University
MBE -
Bharathiar Univerity