SHEEJITH KV

• **Tools Used**:
• Kubernetes, OpenShift, OpenStack, Jenkins, Groovy, Git, Ansible Tower, Terraform, ManageIQ, Jira for ticketing.
• - **Addressing Complex Issues**:
• - Implemented advanced troubleshooting techniques.
• - Collaborated with cross-functional teams to analyze and resolve intricate internal PASS issues promptly, achieving a resolution rate of over 90%.
• - **Cluster Installations**:
• - Utilized best practices in OpenShift/Kubernetes deployment methodologies.
• - Conducted thorough testing and validation to ensure flawless execution.
• - Resulted in a 25% improvement in system stability compared to previous installations.
• - **Optimizing OpenStack Configurations**:
• - Conducted comprehensive assessments of existing configurations.
• - Identified inefficiencies and areas for improvement.
• - Implemented optimization strategies such as resource consolidation and workload balancing.
• - Resulted in a 20% reduction in infrastructure capacity requirements.
• - **Seamless Platform Deployments**:
• - Established robust project management practices.
• - Coordinated platform deployments effectively.
• - Prioritized and addressed project tickets promptly, ensuring timely resolution.
• - Achieved a 30% reduction in system downtime through meticulous planning and execution.

• Orchestrated end-to-end OpenShift, IBM, and OpenStack cloud administration, delivering tailored solutions for diverse cloud environments
• Spearheaded strategic hardware/software upgrades for Private/Public Cloud inventories, ensuring optimal performance and scalability
• Proactively managed major planned and unplanned events, ensuring minimal disruptions and maximum uptime.
• Managed 3 Accounts, Ericcson, SopDirect, Internal IBM Cloud infra
• Skills Used: Kubernets, Openstack, Openshift, Ansible, RedHat, Ceph Storage, IBM cloud.

• - Engineered robust solutions for a diverse global clientele, with a focus on optimizing performance and reliability in Superdome Server and 3PAR storage administration.
  - Conducted comprehensive log analysis, fine-tuned kernel parameters, and utilized customized tools to troubleshoot complex issues, ensuring seamless operations.
  
  **Skills Used**:
  - HPUX
  - 3PAR Storage
  - Linux
  
  **Achievements**:
  - Scaled a team of 30 nontechnical support executives into a proficient technical support team within a remarkable period of 3 months.
  - Recognized with an award for outstanding performance, achieving a significant increase in daily ticket resolution from 4 to 16.

- Architected and implemented cutting-edge data center solutions, driving seamless operations for defense organizations (DRDOs) in Bangalore.
- Delivered comprehensive technology training and support, ensuring optimal utilization of Unix server, storage, and backup infrastructure.

**Major Achievements**:
- Designed and delivered three data center installation solutions singlehandedly, providing relevant training to key stakeholders.

**Skills Used**:
- EMC Storage
- Windows Servers
- Active Directory (AD) and DNS Servers
- Network Information Service (NIS)
- Dynamic Host Configuration Protocol (DHCP)
- Integration of Superdome HPUX Servers with EMC SAN Devices
- Backup Tape Library with 12 Drives and 40+ Slots with Tivoli Backup Software
- Solaris
- RedHat

• Provided relentless support for UNIX application servers, ensuring round-the-clock operations and minimizing downtime
• Executed meticulous patch updates and network monitoring, optimizing system performance and reliability.