Cloud computing
Sheela Khawas
Ads campaign specialist, JP
Summary
Results-focused campaign specialist successful at transforming underdog campaigns into winning enterprises. High-performing problem solver and decision maker. Handled 398 book of business in year 2023.
Overview
5
5
years of professional experience
5
5
Languages
Work History
Ads Campaign Specialist , JP
Amazon Development Centre India Private Limited
11.2022 - Current
- Managed budgets and timelines, ensuring all campaigns were delivered on time and within budget constraints.
- Created customized marketing materials to increase product awareness.
- Collaborated with cross-functional teams to develop and implement market research strategies.
- Monitored campaign performance, adjusting strategies as needed based on data-driven insights.
- Designed and executed successful email campaigns for increased lead generation.
- Collaborated with sales teams to develop customized pitches for high-value prospects.
- Maintained up-to-date knowledge of industry trends, incorporating best practices into campaign development.
Technical Service Specialist , JP
Fujitsu Consulting India Private Limited
12.2021 - 11.2022
- Provided comprehensive training for new team members, improving overall productivity within the department.
- Enhanced customer satisfaction by providing timely and accurate technical support for various products.
- Server monitoring in a 24x7 environment with a SLA of 15 min max per case/issue in a pilot project.
- Participated in after-hours on-call rotations, ensuring seamless 24/7 support coverage for critical client needs.
- Shift leader, responsible for the correct procedure to be followed.
- Preparing for handover document for the next shift leader with all the information which happened during the shift to make the work transparent and seamless.
- Weekly business reviews with clients.
- Escalation call handling.
Floor In-charge (Part- Time), JP
Matsuya Food And Co
10.2018 - 02.2021
- Worked as a new hire training person in charge for international students.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries.
Education
Cultural And Language Studies - Japanese
Logos International Institute
Kawasaki, Japan 04.2001 -
Bachelor of Commerce - Accounting And Business Management
OPJS University
Churu, Rajasthan 04.2001 -
High School Diploma -
St. Andrews Scots Senior Secondary School
Delhi, India 04.2001 -
Skills
Partnership Building
undefinedSoftware
Python
AWS
HTML
Azure
Salesforce
Timeline
Ads Campaign Specialist , JP
Amazon Development Centre India Private Limited
11.2022 - Current
Technical Service Specialist , JP
Fujitsu Consulting India Private Limited
12.2021 - 11.2022
Floor In-charge (Part- Time), JP
Matsuya Food And Co
10.2018 - 02.2021
Cultural And Language Studies - Japanese
Logos International Institute
04.2001 -
Bachelor of Commerce - Accounting And Business Management
OPJS University
04.2001 -
High School Diploma -
St. Andrews Scots Senior Secondary School
04.2001 -
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