Summary
Overview
Work History
Education
Skills
Software
Interests
Work Availability
Quote
Timeline
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Sheetal Gautam

Counsellor
Thane West

Summary

Skilled Counselor with strong background helping clients overcome personal challenges and cope with triggering situations. Focused on facilitating exploration of issues, developing individualized plans and developing important skills.

Overview

8
8
years of professional experience
8
8
years of post-secondary education

Work History

Counsellor

Samarth Eldercare
Thane West
09.2018 - 01.2021

Visiting senior citizens as and when required by them and helping them with day to day activities such as visiting banks, hospitals, super markets, etc.

Making a report of the same which includes what and how the time is spent with respective seniors.

Team Leader

Tata Teleservices Ltd.
Navi Mumbai
04.2000 - 05.2004
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Confirmed confidential Client reports.
  • Participated in cross-functional team-building activities.

Customer Service Representative

Spacelink Services (DSA of Orange)
Navi Mumbai
01.1999 - 02.2000
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers.
  • Collected and analyzed customer information to prepare product or service reports.

Education

B.Com - Business Management

M.M.K. College of Commerce And Economics
Bandra, Mumbai
05.1993 - 06.1998

Diploma in Business Management - Business Management

Welingkers Institute of Management
Matunga, Mumbai
04.1998 - 05.1999

MS in Psychotherapy And Counseling - Psychology

IBMS Institute
Chittoor, AP
03.2013 - 06.2015

Skills

Teambuilding

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Software

Writing Letters and drafting mails

MS Office, Powerpoint

Interests

Creating and accomplishing the tasks at hand

I see myself as an independent woman

Whereever i go i want to leave a mark of my own

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Counsellor

Samarth Eldercare
09.2018 - 01.2021

MS in Psychotherapy And Counseling - Psychology

IBMS Institute
03.2013 - 06.2015

Team Leader

Tata Teleservices Ltd.
04.2000 - 05.2004

Customer Service Representative

Spacelink Services (DSA of Orange)
01.1999 - 02.2000

Diploma in Business Management - Business Management

Welingkers Institute of Management
04.1998 - 05.1999

B.Com - Business Management

M.M.K. College of Commerce And Economics
05.1993 - 06.1998
Sheetal GautamCounsellor