Sheetal Joisher
Ahmedabad
Summary
I am passionate about learning and always try to raise the bar with my ability for the organization’s and society's progress.
I am a girl of self-confidence, determination, hard work and success oriented. My believe is that if I am doing a certain work with all the hard work and determination, I will get the good results.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Kotak Mahindra Bank
02.2024 - Current
- Generated repeat business through exceptional customer service.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Defined clear targets and objectives and communicated to other team members.
Deputy Manager Acquisition (current account)- Branch Banking
IDFC FIRST BANK
04.2023 - 02.2024
- Conducting marketing activities and travelling locally to meet new customer as a daily activity
- Contacting existing customer for more business and cross selling more products
- Selling of banks and third-party products to new customer
- Providing after sales service to customer as they retained in bank for long term
- Daily entry of interaction with customer in the bank CRM system
- Follow all compliance guidelines for each activity
- Participate and follow all initiative that are undertaken by the bank from time to time
- Achieve sales targets as assigned by the organisation on monthly basis.
Relationship Manager
Mahindra Holidays and Resorts India ltd.
05.2022 - 11.2022
- Achieving stretched targets in a result-focused environment
- Preparing pre-sales proposals for prospective clients
- Delivering inspiring sales presentations to convert prospects to successful sales
- Handling objections and resolving member/ customer conflicts by constantly connecting with them through member meetings
- Identifying potential customers and new business opportunities
- Building and maintaining strong client relationship and high level of customer service
- Being updated on new products and services
- Provide necessary support in booking first time holiday for new members and generate quality referrals from them.
Accountant
Gayatri Kaolin
04.2020 - 02.2022
- Provide detailed business plans to facilitate the attainment of goals and quotas
- Manage the entire sales cycle, from establishing a customer contact till signing a deal
- Find new sales opportunities and turn them into long term partnerships
- Demo/ present products to prospective clients
- Provide professional after-sales support to enhance the customers’ dedication
- Remain in frequent contact with the clients in your responsibility to understand their needs
- Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company’s reputation
- Negotiate agreements and keep records of sales and data.
Education
MBA -
04.2022
BBA - undefined
04.2022
12th - undefined
03.2017
10th - undefined
03.2015
Skills
- Process and procedure development
- Purchasing and planning
- Performance Improvements
- Sales strategics
- Product and service knowledge
- Customer Relationship Management (CRM)
- Marketing knowledge
- Customer Relations
Accomplishments
- Best debutant award as a relationship manager for the may month in MHRIL.
- Best performance award for august 2022 as relationship manager in MHRIL.
- Best performance award for July Aug Sept quarter 2022 as relationship manager IN MHRIL.
- Qualifying the insurance contest in month of June in IDFC FIRST BANK.
- Certificate of MS office and accounting with tally GST.
- Certified in course of communication skills in English.
Personal Information
- Father's Name: Kishorbhai Rameshchandra Joisher
- Date of Birth: 06/22/2000
- Nationality: Indian
- Marital Status: unmarried
Dateofbirth
06/22/2000
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Timeline
Assistant Manager
Kotak Mahindra Bank
02.2024 - Current
Deputy Manager Acquisition (current account)- Branch Banking
IDFC FIRST BANK
04.2023 - 02.2024
Relationship Manager
Mahindra Holidays and Resorts India ltd.
05.2022 - 11.2022
Accountant
Gayatri Kaolin
04.2020 - 02.2022
BBA - undefined
12th - undefined
10th - undefined
MBA -
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