Summary
Overview
Work History
Education
Skills
Certification
Languages
Disclaimer
Timeline
Generic
SHEETAL MALIK

SHEETAL MALIK

FARIDABAD

Summary

Team-driven scrum master knowledgeable in task prioritization, risk management and workflow optimization. Committed agile expert with several years of expertise in public speaking, presenting information clearly and developing high performing teams. Collaborative individual remains poised in all types of situations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Scrum Master

Ericsson India Global Services Pvt. Ltd.
03.2023 - Current
  • Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
  • Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
  • Kept up-to-date with industry trends in agile software development methods.
  • Encouraged continuous process improvement initiatives through retrospectives.
  • Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
  • Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.

Automation Engineer

Automation Engineer Ericsson India Global Services Pvt. Ltd.
08.2019 - 03.2023
  • Experience in working with automation tools like Blue Prism, UiPath
  • Problem-solving skills in Blue prism, Uipath
  • A solid understanding of good documentation Skills
  • Expert in Surface Automation
  • Proficient in troubleshooting, handling security issues and system analysis
  • Strong code review skills and must have exposure to test driven development
  • Developed the object and workflow for client requirement
  • Excellent stakeholder Management
  • Update Jira on daily basis
  • Raised a bug using JIRA tracking tool
  • Involved in Test case Execution
  • Web Application Testing
  • Involved in Client demo and executed the use cases
  • Performed GUI based testing

Engineer

Engineer Accenture
04.2018 - 08.2019
  • Raising new Ticket and forwarding the TT to the core team
  • Perform FLT (First Level of Troubleshooting) on call with customer
  • Providing L1 Support to end customer and Field Engineer
  • Coordinate with customer to provide down time to perform testing and give access to server room
  • Taking remote access (Telnet) of routers at customer end and troubleshooting to restore the services.

Linux System Engineer

Linux System Engineer JVM Pvt. Ltd.
08.2016 - 04.2018
  • Linux commands, VI Editor
  • Troubleshooting in Linux.

Education

12TH Board -

Vidya Niketan School, CBSE Board

10TH Board -

Vidya Niketan School, CBSE Board

BE - IT

Rawal Institute of Engg. & Technology

Skills

  • CSM Certified (Certificant ID: 001703404)Automation testing
  • Application testing
  • Analytical Skills
  • Team building
  • Agile
  • JIRA

Certification

  • Experienced Level Assessment for Automation - RPA Track
  • BMAS - Experienced Level Assessment for Automation
  • Machine Learning Fundamental Level
  • Certificate of Participation for UiPath training by Congixia
  • Certificate of Scrum master from Scrumalliance

Languages

English, Hindi

Disclaimer

I hereby declare that above information is correct to the best of my knowledge and belief.

Timeline

Scrum Master

Ericsson India Global Services Pvt. Ltd.
03.2023 - Current

Automation Engineer

Automation Engineer Ericsson India Global Services Pvt. Ltd.
08.2019 - 03.2023

Engineer

Engineer Accenture
04.2018 - 08.2019

Linux System Engineer

Linux System Engineer JVM Pvt. Ltd.
08.2016 - 04.2018

12TH Board -

Vidya Niketan School, CBSE Board

10TH Board -

Vidya Niketan School, CBSE Board

BE - IT

Rawal Institute of Engg. & Technology

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