Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
Generic
Sheetal Sharma

Sheetal Sharma

HR Transformation I Total Rewards & Talent Consulting I Program & Change Management
Noida,UP

Summary

Dynamic HR leader with a proven track record at Mercer, specializing in total rewards & talent strategy development and HR transformation. Expert in data analysis and stakeholder influence, driving 30% revenue growth while mentoring teams. Adept at digital HR transformation, enhancing employee value propositions through innovative solutions.

Overview

20
20
years of professional experience
4
4
Certifications

Work History

Associate Director - HR Consulting

Mercer
01.2023 - Current

Commercial & People Leadership

  • Working in an Industry Leadership Role anchoring Total Rewards & Talent Solutions consulting for Technology, Startups & Logistics Industry.
  • Managed 40% ($1M) of the industry vertical revenue and deliveries with a team of 8 consultants across different levels; achieving 30% revenue growth over last 3 years.
  • Studied Industry Landscape & re-designed Business Development Strategies & strengthened internal processes & collaboration for enhanced value delivery; Optimized lead generation, product-mix, market data collection and YOY sign-ups by 20%.
  • Leveraged strong account relationships with Business Leaders, CHROs across Multiple Clients contributing to a total target value of over $ 250,000.
  • Mentored consultants in the team; managing attrition and generational mindset differences.
  • Received Business Builder Award for the Year 2025

Total Rewards & Talent Advisory

  • Designed total rewards and talent management solutions aligned to business strategy & growth objectives; driving revenue with an average revenue ticket size between $6K-$60K.
  • Designed solutions enhancing EVP for clients through Establishing Rewards Philosophy, STI & LTI dessign, Skill Based Architecture, Organization Effectiveness Studies, Job Evaluation & Grading; Studies around Pay Equity & Transparency, Benchmarking, New Labour Code, Upskilling HR on Total Rewards.
  • Published Point of Views to clients on Employee Retention, Startup Industry at a Glance & Impact of DPDP act on tech industry.
  • Conceptualized and led theme based round tables & other events for enhanced networking, lead generation and market data collection for projects.

Senior Manager - Total Rewards

R1RCM Global Private Limited
11.2020 - 12.2022

HR Transformation

  • Enabled Global Operating Model standardization through Workday implementation in 2021; this helped scale up a large workforce efficiently using technology and data driven approach.
  • Designed and implemented new global Job Architecture in Workday; incorporating local variations, for an employee strength of over 25,000.
  • Designed process maps for As-Is & To-Be Processes for transition from UKG and In-House applications to Workday; Led & Participated in UATs with signoff through Jira.
  • Collaboration with transition partner (Atlassian), Internal Stakeholders (HRBPs, Talent Management, Talent Acquisition, Finance & Business Leaders) and External Stakeholders (Vendor partners for API integrations); Designed & implemented change management for modules held.
  • Designed & implemented core modules and reporting across Recruitment, Core Compensation, Advance Compensation (Merit Planning) and Performance Management.

Total Rewards

  • Designed & implemented new benefits attuned to employee needs during COVID-19.
  • Conducted market benchmarking studies for Compensation and Benefits across India, PHP and USA and designed new pay ranges for upload in Workday & it’s integration with the market data.
  • Studied market practices and compliance gaps across HR Policies & Practice & re-designed processes to bring adherence. Key policies studied: Relocation Policy, Leave Policy, Performance Management, Employee Health Insurance, Term Life Insurance, Long Service Awards & Compensation Structure (New Labour Code).
  • Recieved COVID Super Hero Award for Operating with Purpose & Accelerated Promotion in 2022 for outstanding contribution.

Manager - HR Service Delivery

MetLife GCC
04.2016 - 09.2020

HR Transformation & People Leadership

  • Enabled modernization of legacy infrastructure through Oracle Cloud (Fusion) implementation in 2017-18; This helped create a globally integrated operating model for the insurance company.
  • Enhanced employee experience and business satisfaction through process efficiency & automation of HR activities.
  • Provided HR Functional Consulting support for global launch of Oracle Cloud (Fusion) with IBM as transition partner; Key modules delivered were: Onboarding, Exit, Payroll, Compensation, Performance Management, Reporting & Dashboards.
  • Provided HR Functional Consulting support for design and management of Leave/Attendance and IJP through in-house application GSS1HUB.
  • Received Six Sigma Green Belt Award in HR Letter Distribution Automation reducing the cycle time from 27 days to 2.5 minutes and enhancing accuracy from 85% to 100%.
  • Designed & Mentored other Six Sigma projects on Process Efficiency; Reduced Employee Exit Settlement timelines from 30 days to 12 days through automation.
  • Benchmarked & designed Leave Donation Policy and automated administration in GSS1HUB.
  • Mentored a team of 7 people across different levels for HR Shared Services, Comp & Ben, Payroll, Audit & Vendor management activities.
  • Design and setup of HR Shared Services, Compensation & Benefits. practices for Mexico.

Manager - Corporate HR

Oracle (OFSS) BPO Services Ltd
12.2005 - 04.2016

HR Transformation

  • Designed & led automation of Oracle BPO HR activities onto Oneflex (Oracle Financial Services Software Limited, erstwhile I-flex Solutions)
  • Designed & led transition of HR modules from Oneflex to Oracle Cloud (Fusion) in 2013.

Mergers & Acquistion

  • Conducted post deal due diligence for Oracle BPO/KPO entities
  • Led harmonization of Compensation & Benefits policies & practices of Oracle BPO with I-flex Solutions and then to Oracle India Pvt Ltd
  • Enhanced PAN India adherence to Labor Law compliance from 65% to 97%.
  • Introduced rewards benchmarking exercies for Oracle BPI/KPO entities and designed tax friendly compensation structure.
  • Designed Change Management for new programs implemented.
  • Conducted HR Risk assessment and reduced organization risk profile from 86% to 7% over a period of 5 years.
  • Received HR Strategic Business Partner Award for the year 2013

Education

PGDHRM - Human Resources Development

Symbiosis
Pune
04.2001 -

Bachelor of Arts - Humanities

IGNOU
Delhi
04.2001 -

Skills

Total rewards strategy development

HR Transformation & Operating Model Design

Data analysis expertise

Stakeholder & Executive Influence

Team leadership

Digital HR transformation

Software

Microsoft Office Suite

Workday

Oracle Cloud (Fusion)

PeopleSoft

Certification

AON Certified Rewards Professional

Timeline

Associate Director - HR Consulting

Mercer
01.2023 - Current

Senior Manager - Total Rewards

R1RCM Global Private Limited
11.2020 - 12.2022

AON Certified M&A Professional

10-2020

SHRM (SCP) & CPHR

12-2019

Six Sigma Green Belt

09-2017

AON Certified Rewards Professional

05-2017

Manager - HR Service Delivery

MetLife GCC
04.2016 - 09.2020

Manager - Corporate HR

Oracle (OFSS) BPO Services Ltd
12.2005 - 04.2016

PGDHRM - Human Resources Development

Symbiosis
04.2001 -

Bachelor of Arts - Humanities

IGNOU
04.2001 -
Sheetal SharmaHR Transformation I Total Rewards & Talent Consulting I Program & Change Management