Shefali Khanna
Pune
Summary
Highly dedicated and results-oriented Human Resources professional with a Post-Graduate Diploma in Management, specializing in HR. Proven experience in HR shared services activities, including recruitment coordination, onboarding, and comprehensive query management. Adept at processing and delivering HR support with a strong focus on accuracy, speed, and attention to detail, consistently striving to meet SLAs and Key Performance Indicators (KPIs). Committed to upholding a high Business Code of Conduct and fostering positive relationships with stakeholders and teams within People Operations. Eager to apply fundamental HR concepts and contribute to operational improvements in a dynamic HR Shared Services environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Strategic Initiatives
reaktr.ai
Pune
02.2024 - Current
- Contribute to high-level strategic discussions by providing organizational support and data insights, fostering a mindset for operational improvements.
- Actively involved in understanding key business objectives and identifying areas where process clarity and efficiency can be enhanced.
- Support the execution of strategic projects, requiring strong planning and organizing skills and a meticulous attention to detail in project coordination.
- Participate in efforts to streamline information flow and improve coordination across teams, indirectly contributing to fundamental work theories/concepts/processes related to efficiency.
- Engage with various internal stakeholders to gather requirements and facilitate discussions, demonstrating strong communication and relationship-building abilities.
Business Associate HR
Tech Mahindra
Pune
07.2021 - 09.2023
- Successfully processed and delivered critical HR activities, including coordinating 3 phases of recruitment (screening, scheduling), ensuring accuracy and efficiency in candidate management.
- Achieved recruitment Key Performance Indicators (KPIs) by effectively collecting job requirements and strategically posting descriptions on various platforms (company site, social media, Naukri), leading to successful full-time hires.
- Managed pre-screening and selection processes for technical positions, demonstrating eye-to-detail and speed in identifying qualified candidates.
- Led comprehensive onboarding of entry/mid-level candidates, ensuring smooth integration and alignment with respective RMs, contributing to positive customer service for new hires.
- Actively engaged in reporting on recruitment metrics, providing data-driven insights to foster a more efficient hiring process.
- Handled various candidate queries promptly and accurately, maintaining a high standard of customer service.
- Utilized Ceipal ATS for streamlined applicant tracking and management, enhancing operational efficiency.
- Collaborated effectively with IT team leaders and other stakeholders to forecast hiring needs and align with departmental goals.
Management Trainee HR
Tech Mahindra
Pune
04.2021 - 07.2021
- Coordinated employee relations initiatives, including team building activities across departments.
- Managed recruitment processes by screening resumes and conducting interviews efficiently.
- Created and updated job descriptions and postings on company website to attract candidates.
Associate HR Executive Intern
Patch Infotech Pvt Ltd
03.2021 - 04.2021
- Reviewed job applications and conducted background checks on potential candidates.
- Collaborated with department managers to assess hiring needs and align talent strategies.
HR Intern Financial Services
ABC Consultants
07.2020 - 09.2020
- Compiled reports on employee performance evaluations and attendance records.
- Organized and secured personnel records in a centralized database.
- Maintained accurate database entries to support HR operations.
Human Resources Intern
Margdarshak Financial Services Ltd.
06.2020 - 07.2020
- Analyzed internal feedback surveys to assess workplace experience of employees.
- Developed presentations on diverse topics related to human resources management.
Campus Hiring Intern
EDVENTUS BUSINESS ENHANCERS PRIVATE LIMITED
02.2020 - 03.2020
- Effectively managed time to ensure timely completion of tasks and adherence to deadlines.
- Scheduled interviews and coordinated outreach efforts with campus for recruitment drives.
Human Resources Intern
Grasim Industries Limited | Pulp & Fibre
03.2018 - 04.2018
- Delivered administrative support to Human Resources, managing filing, data entry, and record keeping.
- Coordinated onboarding activities for new hires, including orientation sessions and facility tours.
- Compiled comprehensive reports on employee performance evaluations, attendance records, and training programs.
Education
PGDM - Human Resources & Marketing
New Delhi Institute Of Management
New Delhi01.2021
B.Com - Business/Commerce, General
Devi Ahilya Vishwavidyalaya
Indore01.2018
Skills
- HR shared services
- Recruitment coordination
- Data analysis
- Query management
- Onboarding processes
- Employee relations
- Microsoft Office Suite
- Planning and organizing
- Attention to detail
- Speed and accuracy
- People management
- Stakeholder engagement
- Applicant tracking systems (ATS)
- Data management
Certification
- Naukri Maestro Recruiter
- HR 30 under 30 Certified (Jombay)
- POSH
- HR as a Business Partner (LinkedIn)
Timeline
Strategic Initiatives
reaktr.ai
02.2024 - Current
Business Associate HR
Tech Mahindra
07.2021 - 09.2023
Management Trainee HR
Tech Mahindra
04.2021 - 07.2021
Associate HR Executive Intern
Patch Infotech Pvt Ltd
03.2021 - 04.2021
HR Intern Financial Services
ABC Consultants
07.2020 - 09.2020
Human Resources Intern
Margdarshak Financial Services Ltd.
06.2020 - 07.2020
Campus Hiring Intern
EDVENTUS BUSINESS ENHANCERS PRIVATE LIMITED
02.2020 - 03.2020
Human Resources Intern
Grasim Industries Limited | Pulp & Fibre
03.2018 - 04.2018
PGDM - Human Resources & Marketing
New Delhi Institute Of Management
B.Com - Business/Commerce, General
Devi Ahilya Vishwavidyalaya
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