Sheikh Mohammed Kaif
Bangalore
Summary
Dynamic professional with extensive experience at LSEG and Acuity Analytics over four years, specializing in equity index construction, management, and corporate actions. Proven ability to enhance client relationships and deliver quality support, leveraging strong communication skills and data validation expertise. Successfully managed complex corporate actions, ensuring accuracy and compliance in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate
Acuity Analytics
Bangalore
12.2024 - Current
- Responded promptly to global client queries, ensuring clarity and accuracy in line with SLAs.
- Diagnosed and addressed client issues efficiently, escalating complex cases to senior stakeholders as needed.
- Administered comprehensive support services, including follow-ups and day-to-day operational assistance.
- Maintain detailed records of client interactions, transactions, and feedback to ensure audibility and process transparency.
- Developed internal reports on client support metrics and recurring issues needing attention.
- Engaged with cross-functional teams to share client feedback and enhance operational practices.
- Oversaw equity indices operations, executing tasks like index maintenance and quality checks.
- Conducted validations of corporate actions using vendor data, ensuring database integrity.
- Processing indices and distributing the files to the clients' SFTPs.
- Responsible for daily adjustment and validation of corporate actions to index.
Content Analyst
LSEG (London Stock Exchange Group)
Bangalore
11.2021 - 11.2024
- Executed daily analysis of index movements by validating constituent performance against index-level benchmarks.
- Managed constituent additions and deletions for Asia, Middle East, and American markets.
- Performed periodic index rebalancing according to established methodologies.
- Processed and validated index data including constituents, free-float adjustments, and weightings.
- Delivered daily pro-forma files, communicating index changes and corporate actions to trading teams.
- Ensured timely implementation of corporate actions within FR Indices and custom indices.
- Monitored market news and corporate announcements to identify significant corporate actions.
- Handled complex corporate actions such as mergers, acquisitions, demergers, and share dividends.
- Investigating and resolving queries that we receive from the clients and internal teams.
- Executed the UAT testing of the new feature, and worked with the dev team to fix the bugs. Advised the dev team on new database features to facilitate the data feed from the vendor and corporate actions adjustments, and worked closely with the dev team until the release of JIRA in production.
- Mentored the team about new tasks and new database features.
- Building indices (based on the calculation method that each index follows) in the database as per the clients' requests.
- Assisting with building checks, validation models for index levels, and monitoring changes in security, as well as index levels.
- Developed and maintained client relationships by providing quality customer service.
Education
Master of Business Administration - Finance
Jain (Deemed-to-be University)
Bangalore, India01.2024
Bachelor of Business Administration - Finance
Presidency College
Bangalore, India01.2021
High School Diploma -
Brindavan Independent PU College
Bangalore, India01.2018
SSLC -
St. Aloysius High School
Bangalore, India01.2016
Skills
- Financial markets
- Index construction and rebalancing
- Equity indices (global markets)
- Data validation and quality control
- Stakeholder and client support
- MS Excel and MS Word
- Fast learner and multitasking
- Strong communication skills
- Client support
- Index management
- Client relationship management
- Corporate actions
Certification
- Accounting Fundamentals – Corporate Finance Institute (CFI)
- Excel Essential Training (Office 365 / Microsoft 365) – LinkedIn
- Outlook: Efficient Email Management – LinkedIn
- Creative Writing – Internshala
- Digital Marketing – Internshala
Hobbies and Interests
- Cricket
- Cooking
- Fitness and strength training
Achievements And Awards
- Received Rookie Award for excellent client feedback during 6 months of joining Acuity Analytics
- Best performer for three consecutive quarters at LSEG
- Highest case resolver recognition for operational excellence
- Scored 99% in accounting during PUC, with a strong academic record in finance and accounting subjects
- Active participant in the Children’s Movement for Civic Awareness (CIVIC Club), contributing to multiple social campaigns
Languages
English
Proficient (C2)
C2
Kannada
Intermediate (B1)
B1
Urdu
Native
Native
Hindi
Proficient (C2)
C2
Timeline
Associate
Acuity Analytics
12.2024 - Current
Content Analyst
LSEG (London Stock Exchange Group)
11.2021 - 11.2024
Master of Business Administration - Finance
Jain (Deemed-to-be University)
Bachelor of Business Administration - Finance
Presidency College
High School Diploma -
Brindavan Independent PU College
SSLC -
St. Aloysius High School