SHEKHAR CHOUDHARY
Ghaziabad
Summary
To begin my career with a leading corporate organization with committed & dedicated people in the field of marketing, supply chain management and inventory management which will help me to explore myself fully and realize my potential.
Overview
15
15
years of professional experience
Work History
Area Manager
Flipkart.com
03.2022 - Current
- Manage 5 branches of Myntra with 115 Dexters in Delhi NCR
- Taking care of team efficiency and development
- Manage speed and cost optimization
Lead-Hub Operations
Myntra.com/Flipkart.com
08.2014 - 02.2022
- Manage the last mile Deliveries, Pickups and Exchanges orders of GZB DC with 21 Dexters
- Taking care of Order Management & Inventory Management
- Directly in touch with the customers to resolve their queries regarding orders
- Quality Control and Client servicing
- Managed NDD (Next Day Delivery) and SDD (Same Day Delivery) processes
- Cost Analysis for Deliveries & Pick ups
- Manage the Petty Cash for the operations of the branch
- Help in hiring & training the delivery boys
- Train the team to get Customer better Experience and technology to update orders by using Apps
- Monitoring Cash and Card payments for COD orders
- Take care of FIFO to get the best results of delivery and customer satisfaction
- Manage the details of Deliveries, Pickups and RTO orders of Myntra, Jabong & Flipkart
- Monitor Quality check for all the pickups and exchange orders
- Directly connected with transportations and warehouse team
- Managed the First Mile operations in DC for different vendors
- Managed two DCs (LXR & DLG)…(DLG & GZB)….
- Manage the Dexters (stores) and working as a hub/WH to provide them the load
- Manage inventory, dispatch, order management and fulfillment
- Achievements in Myntra: I was selected three times for the STAR of the Month Award to handle two branches properly with the great team handling & performance and one time for the best DC
Manager-Business Development
Retailmart.com (Linxsmart Technologies Pvt. Ltd.)
06.2011 - 07.2014
- Company Overview: Online Shopping Company
- New Vendor (Manufacturers, Distributors, Wholesalers, Retailers…) Sourcing for Electronics (Mobiles, Cameras, Laptops, Other Electronic Accessories), Home Appliances, Apparels (Men, Women & Kids), Personal Care, Gifts & Flowers, Artificial Jewelry, Fashion, Footwear, Music and many more……
- Purchase & Procurement management for the products
- Coordination and Negotiation with existing vendors to get the best price time to time to beat the competitive prices in the market
- Making new offers and deals for E-Commerce portal
- Products Uploading and Updations
- Coordination with IT team for new products uploading and development
- Banner Designing for new launching products or new vendor
- Coordination with IT team for Online Promotion, Campaigning and Mailers Designing
- Managed Vendor details, Coordination with the vendors
- Account Management of Vendors and Suppliers
- Payment Gateways Management (Accept, Reject or Refund the Payments) through ICICI, HDFC, and CCAvenue Payment Gateways
- Coordination/Negotiation with Vendors, Suppliers, and Couriers
- Courier tie-ups and negotiation
- Directly in touch with Customers, Vendors, Suppliers, and Couriers
- Client Relationship & Customer Complaints etc…
- Managed Logistics & Operations for the orders for PAN India
- Team Management for Logistics and Operations
- Order Management and Supply Chain Management
- Operations like Inventory Control, Courier tie-ups, Product Procurement, Courier Followups, P.O Raising, Dispatch, Delivery, Customer Complaints, etc
- Order Fulfillment for Dabur Products like Dabur Uveda, Dabur Nutrigo, Dabur Shilajit Gold, Dabur Almond, Dabur Aroma, Dabur Vatika, Perfetty, REAL Juice
- Reverse Logistics
- Purchase & Negotiations for the packaging material
- Bills/Invoices Analysis and Payments Releasing
- MIS Management for orders
- Online Shopping Company
- Achievement in Retailmart: I was given the Best Performer Award for doing the best performance Brand Management, Operation Management, and Customer / Vendor satisfaction
Relationship Officer
Trademart.in (Linxsmart Technologies Pvt. Ltd.)
08.2010 - 05.2011
- Sales & Marketing of IT products
- Made new clients from SMEs in Delhi/NCR for Online Promotion
- Sale of Online Catalogues, Websites, SEOs, SEMs, and other Web Solutions
- Coordination with New and Existing Clients
- Client Servicing
- Renewal for existing customers
- Customer Relationship
- Directly in touch with customers and IT team to get resolutions of customer complaints
Education
MBA - Marketing
COSMIC BUSINESS SCHOOL
New Delhi01-2010
Post Graduate Program - IS (Information System)
COSMIC BUSINESS SCHOOL
New Delhi01-2010
Post Graduate Certificate - Retail and Logistics Management
ALL INDIA MANAGEMENT ASSOCIATION (AIMA)
New Delhi01-2009
Graduation -
CCS University
Meerut01-2003
Senior Secondary -
Mihir Bhoj Inter College
Dadri, G.B.Nagar01-1999
Matriculation -
B.R.Higher Secondary School
Samana, Gzb01-1997
Skills
- ADIT (Advance Diploma in Information Technology)
- Operating Systems: Windows 2000, XP, Vista, Windows 7
- Software Applications: Word, Excel, PowerPoint, Access, Internet Browser
Projects
Hindustan Computer Ltd. (HCL), Management Trainee, 3 Months, Sales of Desktops, Laptops and other products., Evaluating customer satisfaction through HCL-touch in providing after-sales services., Resolve all the queries of customers regarding existing and new versions.
Industrial Visits
- YAKULT INDIA Pvt Ltd, Sonipat, Haryana, Learned about the manufacturing of the product and the supply chain management with the Yakult Lady.
- PARLE Industries Ltd., Neemrana, Alwar, Rajasthan, Learned about the manufacturing, packaging, and labeling of the product Parle G.
Timeline
Area Manager
Flipkart.com
03.2022 - Current
Lead-Hub Operations
Myntra.com/Flipkart.com
08.2014 - 02.2022
Manager-Business Development
Retailmart.com (Linxsmart Technologies Pvt. Ltd.)
06.2011 - 07.2014
Relationship Officer
Trademart.in (Linxsmart Technologies Pvt. Ltd.)
08.2010 - 05.2011
MBA - Marketing
COSMIC BUSINESS SCHOOL
Post Graduate Program - IS (Information System)
COSMIC BUSINESS SCHOOL
Post Graduate Certificate - Retail and Logistics Management
ALL INDIA MANAGEMENT ASSOCIATION (AIMA)
Graduation -
CCS University
Senior Secondary -
Mihir Bhoj Inter College
Matriculation -
B.R.Higher Secondary School
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