Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Hobbies and Interests
Timeline
Generic

Nisha Singh

Summary

Looking for an exciting and dynamic role where I can utilize my skills and experience to drive tangible results. Passionate about joining an organization that fosters a culture of innovation, continuous learning, and personal growth..

Overview

9
9
years of professional experience

Work History

Customer Support Executive

Concentrix india pvt ltd
Banglore
05.2024 - Current
  • Contact debtors by email and telephone to negotiate debt recovery
  • Develop debt collection plans for individual clients
  • Send statements of delinquencies to the Credit Bureau
  • Keep records of all communications of payment plans and amounts paid

Customer Service Representative

Policybazaar Webagreegator Pvt Ltd
04.2019 - 10.2020
  • In Policybazaar I Was Handling Inbound/Outbound Calls, Customers Inquiry, Assisting Customers To The Product Related Queries
  • Monitor Workflow And Department Process To Ensure Production And Quality Goals Are Performed Administrative Tasks Such As Maintaining Records And Handling Policy Renewals

Systems Administrator

Arcon Projects Pvt Ltd
06.2015 - 08.2018
  • Install and configure software and hardware
  • Manage network servers and technology tools
  • Set up accounts and workstations
  • Monitor performance and maintain systems according to requirements
  • Troubleshoot issues and outages
  • Ensure security through access controls, backups and firewalls
  • Upgrade systems with new releases and models
  • Develop expertise to train staff on new technologies
  • Build an internal wiki with technical documentation, manuals and IT policies

Education

Bachelor of Technology -

College Of Engineering Bhubaneswar
04.2015

Skills

  • Communication Skills
  • Adaptability
  • Attention to Detail
  • Customer Service
  • Decision Making
  • Leadership
  • Presentation Skills
  • Problem Solving
  • Teamwork
  • Time Management
  • Ability to give and receive feedback
  • Ability to learn from mistakes
  • Ability to prioritize tasks
  • Ability to work under pressure
  • Adaptability to Technology
  • Adaptation to New Environments

Personal Information

  • Date of Birth: 10/30/93
  • Gender: Female
  • Nationality: +919608931236

Languages

  • English
  • Hindi

Hobbies and Interests

Gardening,Cooking

Timeline

Customer Support Executive

Concentrix india pvt ltd
05.2024 - Current

Customer Service Representative

Policybazaar Webagreegator Pvt Ltd
04.2019 - 10.2020

Systems Administrator

Arcon Projects Pvt Ltd
06.2015 - 08.2018

Bachelor of Technology -

College Of Engineering Bhubaneswar

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Nisha Singh