Shekhar Kumar
Bharuch
Summary
Proven leader in warranty management and DBM administration at Dhruv Motors India, adept at analyzing and reporting on warranty claims and spare parts operations. Leveraged strong mathematical skills and a team-player mentality to enhance operational efficiency. Excelled in ensuring compliance with Ashok Leyland's standards, significantly improving service quality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Warranty Head & DBM Admin(Ashok Leyland Dealer)
Dhruv Motors India(P) Ltd
Bharuch
01.2023 - Current
- Review and analyze the failure part, and create a report using PowerPoint, while also handling the day-to-day work related to DBM and spare parts including guiding customer about their upcoming services. Also, analyze daily reports of SAP and DBM.
DBM Admin & Warranty Incharge
MNG Authorised Services (Authorized service center)Ashok leyland
Pune
08.2018 - 01.2023
- Responsible for overseeing all warranty related activities and ensuring compliance with company policies and procedures.
- Monitored, reviewed, and analyzed all warranty claims to ensure timely resolution of issues.
DBM Executive
Automotive Manufacture Pvt Ltd
Pune
02.2016 - 08.2017
- DBM & SAP Related Work
- Conducted routine maintenance and repairs on ashok leyland heavy vehicle.
Education
High School Diploma -
Government Polytechnic Bokaro
Bokaro , Jharkhand06-2013
Skills
- Reliability and punctuality
- Strong mathematical skills
- Team player me
- Team player mentality
- Keen observation
- Warranty management
- Service level agreements
- Warranty administration
- Complaint handling
- Warranty claims processing
- Warranty auditing
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Marathi
Beginner
A1
Certification
- MS office certification from UDMY
Timeline
Warranty Head & DBM Admin(Ashok Leyland Dealer)
Dhruv Motors India(P) Ltd
01.2023 - Current
DBM Admin & Warranty Incharge
MNG Authorised Services (Authorized service center)Ashok leyland
08.2018 - 01.2023
DBM Executive
Automotive Manufacture Pvt Ltd
02.2016 - 08.2017
High School Diploma -
Government Polytechnic Bokaro
Similar Profiles
Aarnav PatelAarnav Patel
Sales Associate at PSales Associate at P
RAED ELGHADBANRAED ELGHADBAN
Pianest at PPianest at P
P PP P
P at PP at P
Prakesh PandeyPrakesh Pandey
Junior Supervisor at Yokohama TireJunior Supervisor at Yokohama Tire
SHATRUGHAN PATELSHATRUGHAN PATEL
Manager Projects and Utility at OrchidBioPharma LimitedManager Projects and Utility at OrchidBioPharma Limited