SHERIFA MUNAWARA KA
Process Executive
Chennai
Summary
Dedicated and detail-oriented professional with a Bachelor’s degree in Microbiology and over 3 years of combined experience in Medical Transcription and Vehicle Insurance processing. Committed to accuracy, quality, and efficiency, with a passion for supporting healthcare and insurance operations that enhance client satisfaction and overall service excellence.
Overview
3
3
years of professional experience
1
1
Certification
1
1
Language
Work History
Vehicle Insurance Process Associate
Cognizant
12.2024 - Current
- Handled end-to-end motor vehicle insurance processing including claim verification and policy updates.
- Processed high-volume claims ensuring compliance with client-specific SLAs.
- Reviewed claim documents, validated details, and coordinated with underwriters for resolution.
- Ensured accuracy and timely updates in internal systems.
- Contributed to process improvement and quality enhancement initiatives.
Medical Transcriptionist
Cognizant Technology Solutions (CTS)
12.2022 - 12.2024
- Transcribed, proofread, and edited physician dictations with a high level of accuracy and confidentiality.
- Ensured compliance with HIPAA and organizational quality standards.
- Managed multiple transcription platforms and maintained turnaround time (TAT) within SLAs.
- Collaborated with QA teams to improve documentation quality and terminology accuracy.
- Developed expertise in medical terminology, reports, and EHR systems.
Education
Bachelor of Science - Microbiology
Valliammal College For Women
Chennai, India 04.2001 -
High School Diploma -
Bentinck Hr. Secondary School For Girls
Chennai, India 04.2001 -
High School Diploma -
Smt. NDJA Vivekananda Vidyalaya
Chennai, India 04.2001 -
Skills
Strong attention to detail and accuracy
Excellent time management and organizational skills
Effective communication and teamwork
MS office
Computer skills
Problem-solving abilities
DECLARATION
I hereby declare that the above information is true and correct to the best of my knowledge and belief.
ADDITIONAL PARTICIPATION
- Attended one-day national seminar titled “Where there is Tea, There is Hope” at Bharathi College of Arts and Science, Broadway.
- Participated in a national seminar conducted by Biocon Biopharmaceutical Company at Valliammal College.
Certification
Medical Coding
Timeline
Vehicle Insurance Process Associate
Cognizant
12.2024 - Current
Medical Transcriptionist
Cognizant Technology Solutions (CTS)
12.2022 - 12.2024
Medical Coding
02-2022
Bachelor of Science - Microbiology
Valliammal College For Women
04.2001 -
High School Diploma -
Bentinck Hr. Secondary School For Girls
04.2001 -
High School Diploma -
Smt. NDJA Vivekananda Vidyalaya
04.2001 -