Shethal Romeo
Logistics Manager
Ernakulam
Summary
Motivated and resourceful Supply Chain Specialist with over 12+ years of expertise managing customs compliance, inventory control, customer service and transportation logistics. Meticulous team player focused on developing and implementing process controls and quality improvement initiatives that reduce costs and increase company revenue. Reliable and dedicated leader seeking to leverage strong background into a buyer, planner or supply chain role with progressive organization.
Overview
16
16
years of professional experience
Work History
Team Manager
Hellmann Worldwide Logistics
Cochin
01.2022 - Current
- Developed and managed logistics strategies to improve the efficiency of operations.
- Maintained relationships with key stakeholders like customers, suppliers, distributors.
- Reconciled shipment data between multiple systems to maintain alignment.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Provided leadership during times of organizational change or crisis situations.
Assistant Manager
Bollore Logistics
Cochin
05.2019 - 01.2022
- Coordinated the preparation of documents, such as commercial invoices, bills of lading, shipping orders and certificates of origin.
- Verified accuracy of documentation prior to submitting paperwork to customs authorities for clearance purposes.
- Monitored changes in global trade laws and regulations as well as industry trends.
- Handled freight forwarding services including booking cargo space on vessels or aircrafts.
- Processed customs duties and fees quickly to release international shipments.
- Provided guidance and support to customers on matters related to international trade regulations.
- Collaborated closely with logistics teams to track shipments and resolve any discrepancies that may arise during transit.
- Maintained records of all import and export transactions to ensure compliance with customs laws.
- Managed shipment routing from origin to destination ensuring timely delivery of goods.
- Liaised between suppliers, shippers, consignees, vendors and other parties involved in the transaction process.
- Prepared and monitored insurance policies related to import and export operations.
- Communicated regularly with clients regarding status updates on their shipments.
- Resolved customer complaints promptly through effective problem solving techniques.
Assistant Manager
Transmarine Logistics
Cochin, Kerala
12.2017 - 05.2019
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Used lead generation software to create organized lists of prospective customers.
- Collected, analyzed and summarized data and trends to provide marketing tracking and research.
- Generated leads through phone calls, emails and face-to-face interactions.
Senior Executive
Ahlers
Cochin, Kerala
2011.May - 2017.Nov
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Executive
Ahlers
Cochin, Kerala
06.2008 - 12.2010
- Developed working relationships with internal and external customers while assisting with account management duties.
- Described product and service details to customers to provide information on benefits and advantages.
- Delivered exceptional training and hands-on motivation to team members to enhance customer satisfaction.
Education
MBA - Marketing & Human Resource
Mahatma Gandhi University
Kerala04-2015
Masters in - Accounting And Finance
Mahatma Gandhi University
Kerala04-2003
Skills
- Strategic Planning
- Operations Management
- Business Development
- Marketing
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
German
Beginner
A1
Tamil
Intermediate (B1)
B1
Timeline
Team Manager
Hellmann Worldwide Logistics
01.2022 - Current
Assistant Manager
Bollore Logistics
05.2019 - 01.2022
Assistant Manager
Transmarine Logistics
12.2017 - 05.2019
Senior Executive
Ahlers
2011.May - 2017.Nov
Executive
Ahlers
06.2008 - 12.2010
MBA - Marketing & Human Resource
Mahatma Gandhi University
Masters in - Accounting And Finance
Mahatma Gandhi University
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