Motivated and resourceful Supply Chain Specialist with over 15 years of expertise managing customs compliance, inventory control, customer service and transportation logistics. Meticulous team player focused on developing and implementing process controls and quality improvement initiatives that reduce costs and increase company revenue. Reliable and dedicated leader seeking to leverage strong background into a buyer, planner or supply chain role with progressive organization.
Hi, I’m
Shethal Romeo
Logistics Manager
Ernakulam
Summary
Overview
16
years of professional experience
Work History
Hellmann Worldwide LogisticsCochin
Team Manager
01.2022 - Current
Job overview
- Developed and managed logistics strategies to improve the efficiency of operations.
- Maintained relationships with key stakeholders like customers, suppliers, distributors.
- Reconciled shipment data between multiple systems to maintain alignment.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Provided leadership during times of organizational change or crisis situations.
Bollore Logistics Cochin
Assistant Manager
05.2019 - 01.2022
Job overview
- Coordinated the preparation of documents, such as commercial invoices, bills of lading, shipping orders and certificates of origin.
- Verified accuracy of documentation prior to submitting paperwork to customs authorities for clearance purposes.
- Monitored changes in global trade laws and regulations as well as industry trends.
- Handled freight forwarding services including booking cargo space on vessels or aircrafts.
- Processed customs duties and fees quickly to release international shipments.
- Provided guidance and support to customers on matters related to international trade regulations.
- Collaborated closely with logistics teams to track shipments and resolve any discrepancies that may arise during transit.
- Maintained records of all import and export transactions to ensure compliance with customs laws.
- Managed shipment routing from origin to destination ensuring timely delivery of goods.
- Liaised between suppliers, shippers, consignees, vendors and other parties involved in the transaction process.
- Prepared and monitored insurance policies related to import and export operations.
- Communicated regularly with clients regarding status updates on their shipments.
- Resolved customer complaints promptly through effective problem solving techniques.
Transmarine Logistics Cochin
Assistant Manager
11.2017 - 05.2019
Job overview
- Identified potential clients, built relationships, and negotiated contracts.
- Maintained a database of existing customers and prospective leads.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Established new customer accounts using negotiation and sales closing abilities.
Ahlers Cochin
Senior Executive
03.2011 - 11.2017
Job overview
- Maintained a database of contacts from prospective clients for future follow-ups.
- Collaborated with sales team members to identify target markets and develop sales strategies.
- Negotiated contracts with clients for new business development initiatives.
Sumi Shipping Cochin
Executive
05.2008 - 04.2011
Job overview
- Tracked customer complaints and followed up to ensure resolution was achieved.
- Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
- Communicated effectively with team members to ensure timely response times for customers.
- Provided prompt and courteous service to customers via phone, email, and chat.
Education
Mahatma Gandhi UniversityKerala
MBA from Marketing & Human Resource
04-2015
University Overview
Mahatma Gandhi UniversityKerala
Masters in from Accounting And Finance
04-2003
University Overview
Skills
- Strategic Planning
- Operations Management
- Business Development
- Marketing
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
German
Beginner
A1
Tamil
Intermediate (B1)
B1
Software
MS office
Cargowise
Timeline
Team Manager
Hellmann Worldwide Logistics
01.2022 - Current
Assistant Manager
Bollore Logistics
05.2019 - 01.2022
Assistant Manager
Transmarine Logistics
11.2017 - 05.2019
Senior Executive
Ahlers
03.2011 - 11.2017
Executive
Sumi Shipping
05.2008 - 04.2011
Mahatma Gandhi University
MBA from Marketing & Human Resource
Mahatma Gandhi University
Masters in from Accounting And Finance
Similar Profiles
Rohit DhakoliaRohit Dhakolia
Billing Administrator at Hellmann Worldwide Logistics (I) Pvt. Ltd.Billing Administrator at Hellmann Worldwide Logistics (I) Pvt. Ltd.
S. Vanoj KrishnanS. Vanoj Krishnan
Business Development Manager - Sales at Hellmann Worldwide LogisticsBusiness Development Manager - Sales at Hellmann Worldwide Logistics
MARIA URIBEMARIA URIBE
SEA FREIGHT IMPORT COORDIATOR at Hellmann Worldwide LogisticsSEA FREIGHT IMPORT COORDIATOR at Hellmann Worldwide Logistics
Udo NeufegliseUdo Neufeglise
Country Head of Sales at Hellmann Worldwide LogisticsCountry Head of Sales at Hellmann Worldwide Logistics
ARUN DEVARUN DEV
Associate Director of QA and R&D at SurveySparrowAssociate Director of QA and R&D at SurveySparrow