SHIFNA T S
Thrissur
Summary
Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Looking forward to work with an organization which offers a challenging job profile which provides an opportunity to enhance my technical skills, knowledge and experience that would allow me to contribute towards achieving the organization goals to the best of my potential.
Overview
1
1
year of professional experience
Work History
Receptionist
AR Medical Centre
Kodungallur
12.2022 - 08.2023
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Corresponded with clients through email, telephone, or postal mail. - Welcomed customers with a friendly greeting, answered general questions, gathered the nature of the visit, and directed them to specific offices.
Front office executive
Shalom Speech and hearing clinic
09.2022 - 11.2022
- Oversaw office inventory activities by ordering and requisitions, stocking, and shipment receiving.
- Documented, published, and updated administrative and executive procedures and practices, and established internal communication processes.
Education
MBA in Hospital management -
Jain University
Bangalore08.2024
Hospital Administration Course (TUV SUD Certified) -
International School of Skill Development
Kochi, Kerala07.2022
Bachelor of Computer Application -
Nirmala College of Information Technology
Chalakudy03.2017
Higher Secondary -
MES HSS Asmabi college
Thrissur, Kerala03.2014
High school -
Our Ladies Fathimas High School
Mathilakam, Kerala03.2012
Skills
- Administrative Support
- Office Management
- Organization skills
- Analytical approach
- Human touch to the situation
- Patient Care Coordination
- Computer skills
- Communication skills
- Front office
Languages
- English, Proficient
- Hindi, Advanced
Languages
Malayalam
First Language
English
Advanced (C1)
C1
Hindi
Elementary (A2)
A2
Timeline
Receptionist
AR Medical Centre
12.2022 - 08.2023
Front office executive
Shalom Speech and hearing clinic
09.2022 - 11.2022
MBA in Hospital management -
Jain University
Hospital Administration Course (TUV SUD Certified) -
International School of Skill Development
Bachelor of Computer Application -
Nirmala College of Information Technology
Higher Secondary -
MES HSS Asmabi college
High school -
Our Ladies Fathimas High School
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