Summary
Overview
Work History
Education
Skills
Certification
Industrytype
Department
Employmenttype
Rolecategory
Handsonapplication
Current Role
Personal Information
Hobbies and Interests
Languages
Timeline
Generic
Shiji Vijayan

Shiji Vijayan

Hyderabad

Summary

Team Leader with 17 years of diversified experience in banking operations covering a wide range of banking products and services Payment Operations/ISO Payments/ Cash Operations seeking to advance my career role in a reputable financial institution to leverage my expertise in strategic planning, team management.

Overview

1
1
Certification

Work History

Team Leader

  • Team Leader with 17 years of diversified experience in banking operations covering a wide range of banking products and services Payment Operations/ISO Payments/Cash Operations seeking to advance my career role in a reputable financial institution to leverage my expertise in strategic planning, team management.

Education

P.G.D.B.A -

Symbiosis centre for Distance Learning
01.2009

B.Com(Advertising and Marketing) -

Wesley Degree College
01.2005

10+2 -

St Joseph’s Junior College
01.2002

10th -

Model Mission High School
01.2000

Skills

  • Swift Payments
  • Payment Investigation
  • Payment Operations ISO Payments
  • Cash Operations
  • Good working knowledge of various SWIFT message types such as MT199, MT195, MT196, MT192, MT999, MT103, MT202 and MT202COV
  • Strong analytical, communication & presentation skills
  • Awareness of Compliance/AML/Regulatory Requirements
  • Conversant with the in-house various operating systems
  • Processing RTGS, NEFT, and Cheque Payment requests
  • Euroclear
  • Maintenance of SOPs & DTPs
  • Segregation of duties
  • Mitigation of non-value-added activities and time saving
  • Calculating the efficiency and effectivity of the process & team
  • Evaluating the p4p
  • Training and guidance
  • Effective escalation matrix
  • ISO certification
  • Six Sigma Lean Program
  • Quality and maintenance
  • Risk assessment & Risk controller
  • Payment’s verifier and approver
  • Lean projects
  • Problem solving
  • Solution Implemented
  • Team motivator
  • Allocation of daily activities in team (Rota)
  • MIS Data
  • Resolving Issues
  • Migration calls
  • Planning and prioritizing the payment release
  • Take care of monthly Management routines, dashboards calls with LOB, co-ordinate with LOB on coverage plans
  • Responsible for shift planning, staff supervision, monitoring daily work routine of the associates, handle escalations
  • Escalate any process related ambiguities to Manager/LOB for further clarification
  • Monitoring of mail box and act accordingly without delay
  • Distribute work among the team on priority basis
  • Perform end of day (EOD) checks
  • Support the team manager in capturing performance related data and report MIS on a timely basis
  • Have innovative approach to work and continuously identify and implement process improvements
  • Seek opportunities to improve process by initiating best practices
  • Identify risk areas in the process and implement mitigation plans
  • To process investigations / enquiries of Incoming / Outgoing / returned payments in a timely manner, adhering to laid down procedures and ensure that the established service standards are met
  • Investigate cases on a regular basis

Certification

  • ISO certification
  • Six Sigma Lean Program
  • Payment’s certification done from the organization.

Industrytype

Financial Services/Banking

Department

Payments

Employmenttype

Full Time, Permanent

Rolecategory

Banking Operations

Handsonapplication

  • WTX
  • SWIFT ALLIANCE
  • GBS application
  • USER ACCEPTANCE TESTING (UAT) testing platform
  • Image view
  • GIN
  • Control-D

Current Role

Team Leader

Personal Information

Passport Number: Holding a Passport

Hobbies and Interests

  • Reading
  • Traveling & exploring places.
  • Painting

Languages

Full professional proficiency, Full professional proficiency, Can understand and talk, Can understand and talk

Timeline

Team Leader

P.G.D.B.A -

Symbiosis centre for Distance Learning

B.Com(Advertising and Marketing) -

Wesley Degree College

10+2 -

St Joseph’s Junior College

10th -

Model Mission High School

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Shiji Vijayan