Shikha Agarwal
Sr. Business Consultant
Ottawa,ON
Summary
10+ years of rich end-to-end business analysis experience in IT service and product- based industries. Aiming to utilize my strong analytical and logical skills to achieve goals of your company and benefit the end users/customers.
Overview
11
11
years of professional experience
Work History
Senior Business Consultant
Nagarro Software
Gurgaon, India
04.2021 - Current
- Handling complete AssaAbloy new website creation by taking all requirements from stakeholder and making developers and testers understand , and delivering what was expected,
- Analyzed and interpreted data to determine any problems or areas that need improvement.
- Conducted assessments and counseled clients regarding controls, risks, process issues and productivity inefficiencies.
- Devised processes to boost long-term business success and increase profit levels.
Product Management Business Analyst
Kronos Solutions India Pvt Ltd
Noida, UP
05.2019 - 03.2021
- Worked as a product owner. Took complete ownership of the new features to be added in the product. Starting from product high level document and swag I am involved in complete delivery of headline. Taking all the requirements and getting them implemented.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Collaborated with Tech Pubs , UX and cross functional teams.
- Managed on-site evaluations, internal audits and customer surveys.
Lead Business Analyst
Nagarro Software Enterprises
09.2016 - 05.2019
- In this project I am working as a lead BA, where I managed the project and handled pre-sales activities as well.
- Handling RFPs independently including understanding the scope, preparing statement of compliance, solution preparation, customer presentation, JAD session, onsite workshops, and contract document closures with customers.
- Doing requirement elicitation, brainstorming, interface analysis, survey interview etc.
- Also worked as a scrum master for one module.
Business Analyst
hCentive Technologies
04.2015 - 09.2016
- hCentive worked in creating exchanges/marketplaces for Obamacare. I gathered all those requirements from CMS, analyzing them, research work needed to create it.
- Organized meetings and regular calls.
- Discussions with Dev team to get those implemented and then with QA team and Production support teams for further managing it.
- Worked in full Agile environment, daily standups, scrum meetings and sprint planning.
- One-point contact for Devs and Testers. Creation of user stories, use cases, wireframes.
Business Analyst
Conduent Business Services
01.2011 - 04.2015
- Creation of Functional system documents, BRD’s, Functional specs.
- Understanding of requirement implementation
- SQL exposure to fetch correct employee data
Education
Bachelor - Computer Science
Lord Krishna College Of Engineering
12th - undefined
D.A.V Public School
Matriculation - undefined
TCG Public School
Skills
Business planning
Planning and Coordination
Excellent Communication
Decision Making
Critical Thinking
Business Analysis
Requirement Gathering & Elicitation
BA Tools like Balsamiq ,MS Visio , Office , power Point
JIRA
Accomplishments
- Annual Award: Receipt of the most prestigious award for best performance in 2014
- Quarterly and Monthly Spotlight award- Achieved Quarterly and Monthly spotlight award of hCentive in the initial months of joining.
- Rewarded by ‘Feather in the Cap’ award in Xerox.
- Got “Eagle Squad” award for the hard work and dedication during re-engineering phase of client.
- Received Cheerboard award in Nagarro quite a few times.
Additional Information
• Requirement gathering and documentation by different techniques like interviewing, JAD
etc.
• Organize and attending regular client and team meetings together with all scrum
ceremonies.
• Initiating scrum, stand-up meetings and sprint planning.
• Send regular status report to the stake holders.
• Creating the stakeholder analysis document and Business Process plan.
• Act as a single point of contact between developers and testers.
• Creating and Reviewing system and User Acceptance test plans and test cases
• Ensure that all documentation and procedures are followed as defined by the organization.
• Conduct in house training programs and leading the BA team.
• Creation of functional specification documents use cases, user stories, Wireframes and mockups.
• Doing effort estimation for the release and RFPs.
• Doing release and sprint planning. Story pointing.
Timeline
Senior Business Consultant
Nagarro Software
04.2021 - Current
Product Management Business Analyst
Kronos Solutions India Pvt Ltd
05.2019 - 03.2021
Lead Business Analyst
Nagarro Software Enterprises
09.2016 - 05.2019
Business Analyst
hCentive Technologies
04.2015 - 09.2016
Business Analyst
Conduent Business Services
01.2011 - 04.2015
Bachelor - Computer Science
Lord Krishna College Of Engineering
12th - undefined
D.A.V Public School
Matriculation - undefined
TCG Public School