SHIKHA HARSH
Media & Brand Solutions Specialist
mumbai
Summary
Dynamic and execution-focused client servicing professional with over 7 years of experience in managing cross-functional teams, overseeing campaign operations, and nurturing client relationships. Google-certified in Project Management, demonstrating a proven ability to foster go-to-market alignment across marketing, creative, and production teams. Expertise in strategic planning and team leadership ensures meticulous project execution while consistently driving results. Prepared to leverage extensive experience and innovative insights to significantly contribute to organizational success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales & Brand Operations
BBC Studios
2021.11 - 2025.11
- Worked closely with legal, creative, and vendor teams to bring brand campaigns to life across APAC, ensuring everything stayed on-brand and seamless, resulting in a 35% boost in client satisfaction.
- Created easy-to-read dashboards to track KPIs, revenue, and brand milestones, helping teams make smarter decisions, and contributing to a 20% increase in sales.
- I took ownership of end-to-end branding projects, guiding cross-functional teams from idea to execution, and consistently delivering work that clients valued and trusted.
Client Servicing Executive
Another Idea
2021.01 - 2021.10
- Delivered integrated client solutions by interpreting campaign data and feedback, improving strategy adjustments, and client satisfaction by 35%.
- Prepared and led client presentations, simplifying complex information into clear, actionable recommendations, enhancing client understanding and engagement.
- Managed timelines, budget tracking, and resource allocation, ensuring smooth project delivery, and increasing campaign execution efficiency by 20%.
Client Servicing Executive
Cheese & Crackers
2019.06 - 2021.01
- Managed end-to-end execution of digital campaigns, ensuring alignment with client briefs, and creative standards.
- Maintained rigorous budget tracking and resource allocation for multiple simultaneous projects.
- Fostered continuous communication among creative teams, vendors, and clients to promote proactive issue resolution.
- Coordinated production schedules and asset deliveries across digital and social platforms.
Consultant Production Controller
Times Network Zoom TV
2018.05 - 2019.05
- Acted as the point of contact for cross-functional teams in entertainment programming.
- Oversaw project schedules and collaborated across cultures with marketing to meet client objectives.
- Ensured timely and on-budget delivery of show-related content and assets.
Education
Advanced Diploma - Mass Media (Entertainment)
MET
Mumbai, India01.2018
Bachelor of Science - Computer Science
JNVU
Jodhpur, India 2001.04 -
Skills
Client Relationship Management
GTM Strategy & Execution
Problem-solving
Flexible and adaptable
Project management
Project planning and development
Strategic planning
Excellent communication
Brand strategy
Brand positioning
Internal communications
B2B sales
Contract management
Certification
Coursera Google Project Management Certificate
Timeline
Coursera Google Project Management Certificate
2025-09
Sales & Brand Operations
BBC Studios
2021.11 - 2025.11
Client Servicing Executive
Another Idea
2021.01 - 2021.10
Client Servicing Executive
Cheese & Crackers
2019.06 - 2021.01
Consultant Production Controller
Times Network Zoom TV
2018.05 - 2019.05
Bachelor of Science - Computer Science
JNVU
2001.04 -
Advanced Diploma - Mass Media (Entertainment)
MET