Shikha Rai
Internal Audit Manager
Noida
Summary
Results-driven internal audit manager specializing in risk management and compliance. Experienced in performing thorough audits that reveal control weaknesses and provide senior management with strategic recommendations. Focused on optimizing financial controls and streamlining processes to enhance operational efficiency and safeguard assets.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Manager- Internal Audit
Unity Small Finance Bank Ltd
- 08.2024
- Implemented a branch monitoring program incorporating surprise audits, cash verification, and transaction surveillance, resulting in a 15% reduction in identified discrepancies.
- Independently managed the Internal Audit Department, utilizing a risk-based approach to prioritize audit activities and allocate resources effectively.
- Analyzed fraud incidents, conducted root cause analysis, and presented findings to senior management, leading to the implementation of enhanced preventative controls.
- Developed risk rating models based on audit findings to assess adherence to internal control procedures and regulations, improving the accuracy of risk assessments by 20%.
- Contributed to the development of red flags for monitoring teams and fraud probes, and assisted in updating Standard Operating Procedures (SOPs) to mitigate emerging risks.
- Conducted internal audits in compliance with RBI circulars, ensuring adherence to regulatory requirements.
Internal Auditor
HDFC Bank Ltd
09.2015 - 07.2024
- Conducted audits according to the audit calendar within set timelines, consistently meeting deadlines and delivering high-quality results.
- Documented audit reports accurately, concisely, and in a timely manner, facilitating effective communication of audit findings.
- Ensured high-quality performance in all audit areas, adhering to professional auditing standards and best practices.
- Reviewed processes, identified areas for improvement, and enhanced controls, leading to increased operational efficiency and reduced risk.
- Identified operational risks and reported them to the team leader promptly, enabling timely mitigation measures.
- Reviewed and followed up on auditee responses for prompt rectification, ensuring timely resolution of identified issues.
- Scrutinized transactions for regulatory compliance, mitigating the risk of non-compliance and potential penalties.
- Tracked revenue leakage and recommended corrective measures, contributing to improved revenue recovery.
Assistant Manager - Credit card sales
Kotak Mahindra Bank Ltd
02.2014 - 03.2015
- Managed credit card sales in assigned territory, consistently exceeding sales targets by an average of 10% per quarter.
- Oversaw recruitment, training, and development of a team of sales representatives, improving team performance and retention rates.
- Built strong relationships with channel partners to drive cross-selling, increasing cross-selling revenue by 15%.
- Ensured high approval rates and business quality, minimizing credit losses and improving portfolio performance.
- Facilitated card activation and increased card spending, contributing to revenue growth.
- Executed promotional activities in corporate settings, generating leads and driving sales.
Education
PGDM - Marketing And HR
New Delhi Institute of Management
06-2014
Skills
Internal Auditing
Risk management
Regulatory Compliance
Financial Controls
Process improvement
Fraud Detection
Audit Report Writing
Data Analysis
Certification
Certification in Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) demonstrating expertise in identifying and mitigating financial crime risks in the International Financial Services Centre (IFSC) from NISM
Awards
Received a Silver Award from HDFC Bank Ltd for streamlining the dormant account activation process, resulting in a 20% increase in account reactivation and improved customer engagement.
Timeline
Internal Auditor
HDFC Bank Ltd
09.2015 - 07.2024
Assistant Manager - Credit card sales
Kotak Mahindra Bank Ltd
02.2014 - 03.2015
PGDM - Marketing And HR
New Delhi Institute of Management
Manager- Internal Audit
Unity Small Finance Bank Ltd
- 08.2024