SHIKHAR BAJPAI
Noida
Summary
Sales and business development professional with 6 years of cross-industry experience in Hospitality, BFSI, SaaS, and Agritech. Proven ability to deliver consistent results — generating over 1.5 Cr in cumulative revenue, improving conversion rates by 15–20%, and managing high-performing sales teams. Skilled in full-funnel sales, client retention, and upselling.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Customer Success Specialist
Adobe Inc.
05.2024 - Current
- Managed a quarterly sales quota of $300,000, achieving 105% of target in Q1.
- Converted 18% of warm leads into paying clients, contributing 1million+ in net new revenue.
- Led upselling efforts, increasing average deal size by 22%.
- Increased ARR of upsell and cross sell motions by 12%.
- Boosted customer satisfaction by addressing and resolving inbound sales inquiries promptly and professionally.
- Assisted customers with troubleshooting issues related to their purchases, demonstrating exceptional problem-solving skills and empathy towards their concerns.
Enterprise Sales Lead
Digicides
06.2022 - 02.2024
- Closed 1.1 Cr+ in SaaS contracts for AgriTech clients.
- Oversaw team of 5 pre-sales analysts handling 3,000+ MQLs quarterly.
- Achieved a 21% demo-to-close ratio.
- Led competitor analysis that informed 2 new product launches.
Special Circumstance Analyst
Better Mortgage
04.2020 - 03.2022
- Completed 4,000+ employment verifications for U.S. mortgage portfolios.
- Cut average verification TAT by 50% (from 72 to 36 hours).
- Aided deployment of Tinman tool, improving client efficiency by 28%.
Business Development Executive
Guesthouser Pvt. Ltd.
03.2018 - 03.2020
- Maintained a 10% lead-to-sale conversion rate.
- Managed 400+ guest support cases/month with 95% SLA compliance.
- Achieved 98% payment realization on confirmed bookings.
- Contributed to 20% guest satisfaction increase.
Education
CFA Level 1 Candidate -
01.2018
BA (Hons) - Economics
Amity University
01.2017
Class 12 - undefined
DPS Kalyanpur
01.2014
Class 10 - undefined
BVM Nainital (CBSE)
01.2012
Skills
Revenue Growth & Sales Strategy
Timeline
Customer Success Specialist
Adobe Inc.
05.2024 - Current
Enterprise Sales Lead
Digicides
06.2022 - 02.2024
Special Circumstance Analyst
Better Mortgage
04.2020 - 03.2022
Business Development Executive
Guesthouser Pvt. Ltd.
03.2018 - 03.2020
BA (Hons) - Economics
Amity University
Class 12 - undefined
DPS Kalyanpur
Class 10 - undefined
BVM Nainital (CBSE)