Summary
Overview
Work History
Education
Skills
Interests
Timeline
SoftwareEngineer
Shilpa C

Shilpa C

Member Of Technical Staff
Bangalore

Summary

Dedicated IT professional, offering 3 years of experience working for IT consulting firms on configuration projects, with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand, dedicated to solution-oriented problem-solving.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Member of Technical Staff

VMWare
Bangalore
08.2019 - Current
  • Analyzed client business processes to propose optimal software applications for unique requirements.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Enhanced interfaces to promote better functionality for users.
  • Designed, developed, troubleshot, debugged and implemented software code with high test coverage.
  • Develop and maintain database structures in SQL Server by creating tables, indices, stored procedures, and functions and integrated microservices with backend databases.
  • Created server side API's using microservices written in java.
  • Performed all duties to provide full customer satisfaction and retain customer. Used active listening skills to identify customer issues and provide solutions that best fits customers' needs.
  • Resolved over 15 customer impacting issues per day.

Business Analyst Intern

VMWare
Bangalore
02.2019 - 06.2019
  • Created dashboard that enables individual engineers to make sustainability conscious decisions throughout build development lifecycle
  • Used both qualitative and quantitative analysis techniques frequently.
  • Designed Excel spreadsheet by exploring VMware product build metrics - with regards to build resource usage
  • Worked with IT team members on systems automation and advancement initiatives.

Education

Bachelors of Engineering - Information Science

University of Visvesvaraya College of Engineering
India
06.2015 - 06.2019

Skills

    Java

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Interests

Sports

Travelling

Timeline

Member of Technical Staff

VMWare
08.2019 - Current

Business Analyst Intern

VMWare
02.2019 - 06.2019

Bachelors of Engineering - Information Science

University of Visvesvaraya College of Engineering
06.2015 - 06.2019

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Shilpa CMember Of Technical Staff