Shilpa Menon
Bangalore
Summary
Certified SAFe Agile practitioner with 13 years of demonstrated acumen in large-scale project delivery, technical roadmap and blueprint, proactive risk mitigation, stakeholder management, process optimization, mentorship. Adept in the execution of entire software development lifecycle using Agile/Waterfall methodologies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Engineering Manager
VMware
07.2019 - 12.2023
- Spearheaded 10 cross-functional teams to perform the brownfield migration of VMware finance ERP integrations from Oracle EBS to SAP with 100% uptime and no data loss.
- Supervised the design and delivery of a complex billing engine that resulted in 30% better customer engagement on VMware license products and a revenue growth by $350K.
- Incorporated Agile methodologies to the program development process, resulting in a 50% increase in delivery speed and 30% cost reduction.
- Hands-on with project ideation, requirement gathering, scoping, coordinating technical architecture review closure, sizing & costestimation, resource planning, cross-functional team collaboration, risk analysis & mitigation, execution, and post-release support.
- Scrum master of SDLC flow & Agile process framework (JIRA) & Sprint based delivery process - leading ceremonies like Sprint Planning, Backlog grooming, Retrospection & Daily Scrums.
- Resource scheduling - managed various sub-contractor teams and FTEs across multiple time zones, handled code reviews and ascertained timely deliverables.
- Led the technical implementation of tax regulatory changes across geographies for all VMware products by collaborating with multiple teams across EU/APAC/US to gather requirements and delegating scope to respective tech teams for implementation.
- Develop and grow engineering talent through effective mentoring, coaching, hiring, appraisal and retention strategies
- Ownership - Ensured quality of development and deliverables by continuously reviewing people, process & code SPOC owner of change management and release process Engineering owner of monthly & quarterly finance period closure activities ensuring release stability, system uptime and post-release monitoring
- Stakeholder management - worked hand-in-hand with business operations teams to understand the pain-points and define technical solutions & process improvements. Automated the system observability & scale, efficient issue triaging, ensure exhaustive documentation, provided issue resolutions within stipulated SLAs
- Responsible for reporting the project status updates and latest statistics/reports to leadership on a quarterly basis
- Certified Safe Agilist
Senior Consultant
Deloitte Consulting
12.2016 - 07.2019
- Worked with team of 15 engineers for the end-to-end execution of a Cloud migration project from requirement gathering to successful launch of the solution ahead of 2 months from thepromised delivery timeline.
- Collaborated with engineering and product leaders to streamline processes, simplify execution, assess project impediment to proactively mitigate risks.
- Introduced reporting tools and real-time alerts enabling periodic checks on defect matrix, MTTR, sprint progress, and requirement gaps leading to areduction of bandwidth leakage by 30%.
- Maintained regular communication with senior management, providing updates on project status, risks and change control.
- Demonstrated a deep dive into the technical details of programs, ensuring a comprehensive understanding of the underlying technologies.
- Strong Stakeholder and Dependency management via proactive communication with both internal and external counterparts in product, design and data teams.
Senior Programmer
Arrow Electronics
09.2015 - 12.2016
- Was a part of Discrete Manufacturing System's Implementation which is closely coupled with Order management and warehouse management systems.
- Worked on enhancement of interfaces/ development of XML publisher reports for BOM & WIP modules.
- Handled migration related activities for different environments.
Technology Analyst
Infosys
09.2011 - 09.2015
- Was part of 2 end to end implementations, along with maintenance and post production support.
- Worked on Conversion of Customer Master, Customer Bank, Sales Orders, AR Invoice Transactions, GL Historical Exchange Rates, Oracle Pricing.
- The conversions were for migrating data from Oracle 11i system to Oracle R12 system.
- Worked as part of extensions team and developed extensions logic for: AR Receipts upload using excel, AR Invoices with multiple distributions, BOM Explosion.
- Testing of end to end Deliver flow components in controlled, real-time situations before it goes live.
- Single point of contact for production support, working hand in hand with multiple stakeholders involving deliverables primarily focusing on Order management, Inventory and shipping modules.
Education
B Tech - Computer Science & Engineering -
University of Kerala
07.2011
Skills
- Agile Project Management
- Budget planning and management
- Program management
- Data and Business Analysis
- Strategic Planning
- Schedule Optimization
- Stakeholder Management
- Resource Scheduling
- Risk Assessment
- Jira
- Confluence
- ERP - Oracle EBS/Oracle Cloud
- PLSQL
- Robotic Process Automation
- SCM (Order Management, Inventory, Pricing, BOM, WIP)
- Finance (Account Receivables)
Certification
- Oracle Financials Cloud: General Ledger 2018 Certified Implementation Specialist
- Oracle Financials Cloud: Payables 2017 Certified Implementation Specialist
- Certified SAFE 5 Agilist
Accomplishments
- VMware - Accelerate our best (11/2021), For successful execution and delivery of Split Billing project
- VMware - Spot Award (12/2020), For exceptional leadership shown in handling continuous enhancements and production support
- Deloitte Applause Award (11/2018), For exceptional contribution in leading the team to deliver a complex PaaS Implementation
- Deloitte Applause Award (03/2017), For delivering complex object with high quality and for handling critical CRs swiftly
- Cisco Spot Award (04/2013), Direct appreciation from client for single handedly owning the production support for Build To Stock solutions effectively
- Infosys Sport Award (07/2013), In recognition of the hard work, commitment and dedication displayed in delivering the objects within stipulated timelines
LinkedIn Profile
linkedin.com/in/menonshilpa
Timeline
Engineering Manager
VMware
07.2019 - 12.2023
Senior Consultant
Deloitte Consulting
12.2016 - 07.2019
Senior Programmer
Arrow Electronics
09.2015 - 12.2016
Technology Analyst
Infosys
09.2011 - 09.2015
- Oracle Financials Cloud: General Ledger 2018 Certified Implementation Specialist
- Oracle Financials Cloud: Payables 2017 Certified Implementation Specialist
- Certified SAFE 5 Agilist
B Tech - Computer Science & Engineering -
University of Kerala
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