Summary
Overview
Work History
Education
Skills
Websites
Awards
Languages
Timeline
Generic
Shilpa Pawar

Shilpa Pawar

Bangalore

Summary

Experienced Catalog Lead with a strong track record in the e-commerce industry, offering 6 years of expertise. Demonstrates consistent delivery of practical business technology solutions within deadlines, whether as a valuable team member or an effective team leader.

Overview

6
6
years of professional experience

Work History

Catalog Lead / Process Specialist

Amazon
10.2023 - Current
  • Led a team of catalog assistants, providing guidance and support to ensure efficient and accurate catalog management.
  • Was responsible for creating end-to-end business solutions for clients from requirement gathering to deployment.
  • Collaborated with multiple internal departments to align catalog data with business goals and strategies.
  • Facilitated cross-functional communications to ensure consistency in product information.
  • Conducted training sessions for the team members to enhance their skills and ensure compliance with process standards.
  • Implemented process improvements that resulted in increased efficiency of the mapping and resulted in an increase in metrics with 10%.
  • Conducted thorough root cause analysis to address and prevent recurring issues, contributing to a significant reduction in defect rates. Troubleshooting the RCAs to maintain accuracy in catalog quality.
  • Advanced knowledge of Excel, including pivot tables, VLOOKUP, and data analysis functions. Developed and maintained complex Excel spreadsheets to track and analyze business performance metrics

Senior Process Associate

Amazon
12.2020 - 09.2023
  • Monitoring the process flows to enhance the organizational business and maintain operational efficiency; setting up the targets, SOPs, & SLAs.
  • Performed test case reviews to have superior quality of testing of the process and tool.
  • I was certified Process Trainer certified from Amazon to train the new hires.
  • Worked on various tool and automation projects to ensure the sharper prices of Amazon products in the market; managed business impacts that involved functional activities, for designing and delivering the competitive Amazon price.
  • Working closely with stakeholders escalations and competitor behavior

Process Associate

Amazon
07.2018 - 11.2020
  • I gathered accurate and timely information about the competitor's pricing and other dimensions relevant to the purchase decision, such as availability, promotion, ship price and rebate
  • Covered all ASINs and competitors (online and offline)
  • Prioritized the listing to ensure the product content is accurate, shared the performance report with the team manager, maintained various weekly and monthly MIS reports (process and productivity), and submitted the same to management in order to facilitate decision making

Education

BE- Computer Science And Engineering

BMSIT
08.2016

Skills

  • Data Analysis
  • Microsoft Office
  • Planning and Prioritization
  • Communication
  • Catalog Management
  • Team Leadership
  • Multitasking
  • Data-driven decision-making
  • Competitive Analysis
  • Time Management
  • Organizational Skills
  • Team Collaboration

Websites

Awards

  • Ideator Award
  • Extra Mile award

Languages

English
Hindi
Kannada

Timeline

Catalog Lead / Process Specialist

Amazon
10.2023 - Current

Senior Process Associate

Amazon
12.2020 - 09.2023

Process Associate

Amazon
07.2018 - 11.2020

BE- Computer Science And Engineering

BMSIT

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Shilpa Pawar