SHILPA PRAJAPATI
Bhavnagar
Summary
Proven problem-solver and effective communicator, adept in customer service and systems maintenance. At excelled in teamwork, enhancing operational efficiency and client satisfaction. Demonstrated rapid learning ability and a commitment to safety, contributing significantly to project successes. Achievements include streamlining GST return processes, underscoring a results-driven approach with a focus on continual improvement and collaboration.
Overview
1
1
year of professional experience
Work History
Bhavnagar MUNICIPAL CORPORATION Apprentice
1234
Bhavnagar (Remote)
07.2019 - 03.2020
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
GST FILE RETURN
12345
Mahesana (Remote)
01.2019 - 12.2019
- Supported sales initiatives by offering additional services or upgrades when appropriate during the return process.
- Stayed up-to-date on industry trends and best practices through ongoing training sessions and workshops provided by the company.
- Demonstrated strong problem-solving skills when faced with unique challenges or complex situations involving client returns.
- Facilitated resolution of customer complaints and concerns, escalating issues to management when necessary for timely resolution.
- Handled high-pressure situations professionally, maintaining composure and finding solutions that satisfied both customers and company requirements.
Education
Tally - Tally
Gheewala Academy
Mahesana, India12.2018
B.COM - B.COM
H.N.G.Uni., Patan
Patan, India12.2016
Account Assistant Cources - Account Assistant Cources
ONGC - GICEIT
ONGC - GICEIT10.2014
Office Assistant Cources - Office Assistant Cources
ONGC - GICEIT
Bhavnagar, India07.2014
H.S.C - H.S.C
G.S.E.B Gandhinagar
Gandhinagar, India03.2013
S.S.C - S.S.C
G.S.E.B Gandhinagar
Gandhinagar, India\03.2011
Skills
- Customer Service
- Finish work
- Safety awareness
- Systems maintenance
- Problem-Solving
- Teamwork and Collaboration
Timeline
Bhavnagar MUNICIPAL CORPORATION Apprentice
1234
07.2019 - 03.2020
GST FILE RETURN
12345
01.2019 - 12.2019
Tally - Tally
Gheewala Academy
B.COM - B.COM
H.N.G.Uni., Patan
Account Assistant Cources - Account Assistant Cources
ONGC - GICEIT
Office Assistant Cources - Office Assistant Cources
ONGC - GICEIT
H.S.C - H.S.C
G.S.E.B Gandhinagar
S.S.C - S.S.C
G.S.E.B Gandhinagar