Summary
Overview
Work History
Education
Skills
Volunteer Experience
Affiliations
Certification
Websites
Timeline
Generic

Shilpi Shukla

Hyderabad

Summary

Accomplished HR professional with a proven track record, adept in driving employee engagement and compliance across diverse locations. Skilled in cross-functional coordination and critical evaluation, I excel in fostering inclusive cultures and implementing strategic HR initiatives. My leadership in process improvement and empathetic approach have significantly contributed to organizational success.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Manager - HR Business Partner (HRBP)

IntouchCX
Hyderabad
06.2021 - Current
  • Support Hyderabad, Bangalore, and Cairo (Egypt) in driving employee relations and compliance.
  • Working in close coordination with leadership to support and keep their teams engaged and compliant.
  • Lead HR investigations and sensitive employee relations concerns.
  • Driving culture-related initiatives and quick wins, alongside the planning and execution of longer-term culture programs.
  • Providing HR leadership to the business for the implementation of HR strategies in line with the business.
  • Promoting diversity and inclusivity that helps to nurture a positive working environment.
  • Guiding, training, and directing leadership to execute human resources policies and procedures to ensure appropriate organizational compliance.

Program Lead

Organo, FHD Group
Hyderabad
06.2020 - 06.2021
  • Designed and implemented strategies, processes, systems, and programs with learning experiences for schools, communities, and corporates on mindful and sustainable living.
  • Engaged in recruiting, training, and engaging bright talents, supporting current and future business needs through the development, engagement, motivation, and preservation of human talent.

Coordinator

Vivero International
Hyderabad
01.2019 - 06.2020
  • Engaged in school operational management, curriculum development, employee development, and leadership.
  • Worked in partnership with the HR Director to create, implement, and manage improved HR strategies, services, and programs to support the workforce.

Manager - Human Resources

Landmark IT Solutions
Hyderabad
05.2016 - 11.2016

As the leader of the Human Resources function, I managed all aspects of HR, including talent acquisition, employee engagement, training, HR strategy and policy development, and benefits & recognition.

Assistant Manager - HRBP

Knoah Solutions
Hyderabad
02.2014 - 03.2016

Business HR for 1,300 associates across Hyderabad and Pune, core engagement function, monitor, measure, report HR issues, resolve complex employee relations issues, and address grievances.

Senior Lead, Talent Engagement (Business HR)

Mahindra Satyam BSG
Hyderabad
04.2011 - 05.2012

Partnered with stakeholders, HR policies, handled disciplinary cases, grievance handling, PIP and redeployment, IJP and performance management, headcount validation, and numbers reconciliation, retention measures

Corporate Behavioral Trainer (Training & HR)

Mahindra Satyam BSG
Hyderabad
09.2006 - 09.2009

Identified and assessed the training needs of employees, planned and rolled out the training calendar, designed and executed the ‘New Hire Orientation Program’ (Induction), and collaborated with floor managers to build employees’ involvement and morale.

Ad Words Coordinator

Google
Hyderabad
12.2005 - 06.2006

Team Leader, Credit Cards

Bank of America
Hyderabad
06.2005 - 11.2005

Team Leader, Credit Cards

ICICI Bank
Hyderabad
12.2002 - 06.2005

Education

Executive Development Program - HRM

XLRI
Jamshedpur
01.2023

Master of Arts - Psychology

Center of Advanced Studies, Utkal University
Bhubaneshwar
06-2001

Bachelor of Arts - Psychology, Sociology

Ravenshaw College, Utkal University
Cuttack
06-1999

Skills

  • Business acumen & agility
  • Critical thinking & evaluation
  • Cross-functional coordination
  • Investigation & fact finding
  • Global compliance
  • Process improvement
  • Decision making
  • Organizational skills
  • Data driven
  • Retention
  • Empathy
  • Leadership and navigation
  • Strong ethical practices
  • Non bias and fair approach
  • Conflict resolution

Volunteer Experience

  • Bring a Smile Foundation, 12/16, Present
  • People's Rural Education Movement, 02/02, 11/02
  • Canada World Youth, Youth Ambassador, 06/01, 02/02

Affiliations

Exploring and experiencing different places and cultures.

Making conscious choices for sustainable living.

Certification

  • POSH Certificated trainer - Skill Deck
  • Employee Well-Being - LinkedIn Learning.
  • Suicide Prevention - Wesleyan University, Coursera.

Timeline

Senior Manager - HR Business Partner (HRBP)

IntouchCX
06.2021 - Current

Program Lead

Organo, FHD Group
06.2020 - 06.2021

Coordinator

Vivero International
01.2019 - 06.2020

Manager - Human Resources

Landmark IT Solutions
05.2016 - 11.2016

Assistant Manager - HRBP

Knoah Solutions
02.2014 - 03.2016

Senior Lead, Talent Engagement (Business HR)

Mahindra Satyam BSG
04.2011 - 05.2012

Corporate Behavioral Trainer (Training & HR)

Mahindra Satyam BSG
09.2006 - 09.2009

Ad Words Coordinator

Google
12.2005 - 06.2006

Team Leader, Credit Cards

Bank of America
06.2005 - 11.2005

Team Leader, Credit Cards

ICICI Bank
12.2002 - 06.2005

Executive Development Program - HRM

XLRI

Master of Arts - Psychology

Center of Advanced Studies, Utkal University

Bachelor of Arts - Psychology, Sociology

Ravenshaw College, Utkal University
Shilpi Shukla